Personal Assistant General Manager
Resume:
YOLANDA WILLIAMS
Professional Summary
Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in- depth technical knowledge and keen attention to detail. Employment History
• Complete forms in accordance with company procedures.
• Use nondisciplinary tools and equipment such as a computer.
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Read and interpret schematic drawings, diagrams, blueprints, specifications, work orders, or reports to determine materials requirements or assembly instructions.
• Inspect event facilities to ensure that they conform to customer requirements.
• Offered appointment information updates to guests in a polite and courteous manner.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
• Key information into computer equipment to create layouts for client or supervisor.
• Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Conduct searches to find needed information, using such sources as the Internet.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
• Manage and maintain executives' schedules.
• Enroll individuals to participate in programs and notify them of their acceptance.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. Facilities Support C, Dallas College. Lancaster, Texas Mar. 1999 - Aug. 2021
Personal Info
Phone:
Email:
*********@*****.***
Address:
2019 FAIR HIGLAND TRL,
WYLIE, 75098, TX (US)
General Manager
Customer Services
Computer
Skills
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
• Recruit, interview, and select employees.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Create, maintain, and enter information into databases.
• Create, maintain, and enter information into databases.
• Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
• Complete work schedules, manage calendars, and arrange appointments.
• Train and assist staff with computer usage.
• File and retrieve corporate documents, records, and reports.
• Coordinate activities with other supervisory personnel or with other work units or departments.
• Manage projects or contribute to committee or team work.
• Provide services to customers, such as order placement or account information.
• Store completed documents in appropriate locations.
• Develop or update procedures, policies, or standards.
• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
• Notify supervisors or mechanics of equipment malfunctions.
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• File and retrieve corporate documents, records, and reports.
• Store completed documents in appropriate locations.
• Create, maintain, and enter information into databases.
• Mail newsletters, promotional material, or other information.
• Receive payment and record receipts for services.
• Arrange conference, meeting, or travel reservations for office personnel.
• Establish work procedures or schedules and keep track of the daily work of clerical staff.
• Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
• Inventory and order materials, supplies, and services.
• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• Complete forms in accordance with company procedures.
• Schedule space or equipment for special programs and prepare lists of participants.
• File and maintain records.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Order and dispense supplies.
• Interpret administrative and operating policies and procedures for employees.
• Attend meetings to record minutes.
• Prepare and mail checks.
• Make copies of correspondence or other printed material.
• Troubleshoot problems involving office equipment, such as computer hardware and software.
• Schedule appointments and maintain and update appointment calendars.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Arrange for necessary maintenance or repair work.
• Supervise other clerical staff and provide training and orientation to new staff.
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Maintain scheduling and event calendars.
• Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Answer customers' questions, and provide information on procedures or policies.
• Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. Education
South Oak Cliff High School, Dallas, Texas
High School Diploma, Math, Jun. 1992
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