MARIA SOL ZAPATA VERDUGUEZ
**** ********* ** **** ** 77494
667-***-**** / ***.****@*****.***
Skills Summary
Loyal, highly motivated bilingual (Spanish) with skills in hospitality, human resources, and sales. Performance-driven Associate with stellar record of accomplishments in connecting with costumers. Proactive, well-organized leader successful at meeting and exceeding targets with strategic approaches. Problem solver and fast learning.
Education
Associate of health in Psychology
Psychology online Student at Universidad Internacional de la Rioja, Spain.
Coursing Second Year.
Part of the Reading club.
Coursing Knowthyself Course, University off Edinburg.
Experience
Smokers Center
Sales associate 07/2022- Current
Developed key customer relationships to increase sales. Gathered information from clients to create solutions that achieved business need and desires.
Starbucks
Barista 02/2022- 05/2022
Managed morning rush of customers daily with efficient, levelheaded customer service. Addressed and resolved customer concerns to maintain brand loyalty.
La Portada Hospital
Medical receptionist 01/2021- 06/2021
Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Gathered, transcribed, and typed medical information into charts.
Estrategia Abogados
Lawyers Assistant 02/2019- 02/2020
Managed office scheduling and kept accurate notes on deadlines and other dates. Handled telephone calls, meeting plans and conference organization requirements.
Redacted confidential information from legal documents on case-by-case basis.
La Portada Hospital Intern
Human Resources Internship 06/2021- 12/2021
Employee selection and profile improvement
Awards and certifications
Advanced First aid certification
2021, La Paz Bolivia.
10 Hours completed.
Nursing certification
Updated nursing course 2021, La Paz Bolivia
20 Hours completed