MIKE ADU

Email: adxr18@r.postjobfree.com

Phone number: 301-***-****

OBJECTIVE

With Strong analytics and System administration background, working on various types of projects. With over 9 years of experience in the IT Industry and worked on Tableau Server and Tableau Architecture. Secured Tableau server on AWS to protect the Tableau environment using Amazon VPC, security group, AWS IAM and AWS Direct Connect. As a Tableau Administrator, specializing in Server Worker Nodes Installation & Configuration. Setting up Tableau Primary and Worker Nodes (drivers, patches, command line utilities, etc). Disaster Recovery setup, including Backup Primary setup and configuration. TECHNICAL PROFICIENCIES

Ø BI Software/ Programming languages: Tableau, SSAS, SSIS, Alteryx, AWS, Hadoop, CA PPM Ø Platforms: Windows, UNIX, Microsoft, CICS, Stored Procedures, Batch, MVS, z/OS, DB2 Utilities, IBM utilities, Visio

Ø Tools: Microsoft Office (Word, Excel, PowerPoint, Access), ETL. Ø Data Platforms: DB2, Oracle, MS/Access, MS SQL Server 2014, MySQL. Ø Languages: SQL, PLSQL, COBOL

PROFESSIONAL QUALIFICATION

SEDGWICK February 2021 – Present

Tableau / SAP Business Object System Administrator Ø Manage, maintain, and support Analytics environment for 2000+ users (Tableau Server and Business Object)

Ø Tableau Server and SAP Business Object environment upgrades, patches, and SSL cert management

Ø Production support for Analytics Environment applications Ø Lead and collaborate on infrastructure initiatives (backups, DR, HA, SSO, monitoring, change control and VPC policies)

Ø Maintain current Tableau Server Auto-Scaling Group architecture and iterate with DevOps team to prepare for Production deployment

Ø Re-architect existing server applications as needed to optimize hardware resources and software utilization

Ø Maintain Server Applications managed through an on prem RedHat Linux server. Ø Automating application installation, server management and security model deployments Ø Enhancing metrics and notifications to proactively resolve cloud infrastructure issues PEPSICO (Cognizant) October 2020 – 2021

Senior Tableau Administrator

Ø Install, configure, and support Tableau Server and associated Tableau client products. Ø Perform administratively and support activities across a multi-environment Tableau infrastructure including security administration, release management, troubleshooting, and general systems maintenance.

Ø Conduct performance analysis of existing Tableau Servers and make Best Practice recommendations. Ø Perform day to day administration of Tableau Servers in a Windows environment. Ø Perform daily operational activities, to include manage sites and projects, configure and permissions, deploy objects to target environments, provide periodic reports on Tableau Server usage, develop custom administrative views on Tableau Server usage and activities Ø Create Tableau related Standard Operating Procedures (SOP) Ø Perform administrative and support activities across a multi-environment Tableau infrastructure including security administration, release management, troubleshooting and general systems maintenance

Ø Serve as a primary point of contact for Production Support issue resolution Ø Review and assess current state and identify improvement opportunities and best practice recommendations.

McCormick & Company

Tableau Administrator September 2014 – September 2020 Ø Expertise with the installation, maintenance & support of the Tableau 8,9,10 versions. Ø Hands on experience in setting up SAML and SSL.

Ø Setup TabMon to monitor the Tableau Server Health and logshark for performance analyzes Ø Hands on experience in setting up Tableau on multi servers hosted on Amazon Web Services. Ø Experience in installing Tableau's TabCmd Utility and used it to publish workbooks. Ø Worked on Tableau server backup setup and automated the entire backup process Ø Excellent knowledge on tuning Tableau servers and Workers processes. Ø Change management including software, hardware upgrades, patches and Platform monitoring, availability and performance management, and service reporting (KPI) Ø Product implementation, system integration or development with strong understanding of Tableau Architecture and Administration

Ø Prepared test scripts and documented user training modules Ø Formulated procedures for installation and configuration of Tableau desktop. Sinclair Broadcast Group March 2011– July 2014

Tableau Administrator

Ø Automated Server backups, Server logs, PDF delivery to business users by using Python script. Ø Configured Viziers to trigger email to Production support whenever there is an extract failure. Ø Involved in Validating and Testing the server content after each major or minor version upgrades. Ø Creating/Managing the Projects, Groups, Users, Schedules, tasks and assigning the right permissions to them.

Ø Worked with Tableau professional services team and identify optimized architecture for ADT Tableau environment.

Ø Worked with Tableau Elite support and resolve ongoing issue which we faced with server/desktop product related issues and developed multiple custom admin views by connecting to PostGRES database to improve the Server performance and tuning it for optimization. Ø System Administration including the creation of new site, server maintenance/upgrades/patches and schedule control.

Ø Incident management, showstopper resolution, root cause analysis and backup and recovery. Ø Analyzed and resolved performance and server-based issues and prepared backups using Tabadmin and Tabcmd commands.

EDUCATION

Kwame Nkrumah University of Science and Technology, September 2010 Bachelor of Science, Computer Science

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