Customer Service Associate

Diana L. Price

*** * *** ******, #*, San Pedro, CA 90731 310-***-**** ***********@*****.***

Objective

To secure a challenging and dynamic position in Customer Service, where my exceptional communication skills and commitment to providing outstanding customer experiences can be fully utilized to meet and exceed the company’s objectives.

Experience

November 2017 – January 2023 Cashier, Home Depot

Process transactions accurately and efficiently using a cash register and other point of sale equipment

provided exceptional customer service by greeting customers, answering their questions, and addressing any concerns or complaints

Maintained a clean and organized work area, including cash registers and surrounding displays

communicated with customers about upcoming sales promotions, and events related to gardening department

provided information about gardening products and services including plant care and maintenance

collaborated with team members to ensure that shelves were stocked and organized, and that inventory levels were accurate

January 1995 – May 2008 Service Associate, Merrill Lynch

Acted as primary point of contact for clients, responding to inquiries and providing exceptional customer service

Assisted financial advisors with the management of client portfolios, including account opening, maintenance, and funding

Prepared and processed client account paperwork ensuring that all documents were complete and accurate

Coordinated client meetings and events, including scheduling, preparing materials, and arranging logistics.

Retired

2008 – 2017

Education

Graduated from South Hills High School in West Covina, CA.

Mount San Antonio College, Walnut, CA

Course work in Business and Languages

Seminars:

Completed numerous seminars in Sales, Customer Service, Customer Relations, Office Administration and

Management Merrill Lynch University- Completed all skill builders, mandatory course work, and many optional courses.

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