Data Entry Veterinary Assistant

Natane

Smith

Summary Ambitious, hardworking individual with lines of experience in the Veterinary field as well as the Customer Service field. Works well under pressure, can be a great team player and always looking to expand skill level. Very well-versed in problem solving and customer satisfaction.

Experience Veterinary Assistant/Receptionist

SPCA Spay and Neuter Clinic – Freeport, Texas

06/2019 – 01/2020

Veterinary Assistant duties:

• Assist Doctor during surgeries

• Monitor pets while under sedation

• Vaccinate pets/shelter animals

• Clean kennels and disinfect surgery room area

Receptionist duties:

• Answer phones

• Data entry

• Scheduling appointments

• Cash handling

Sales Floor Associate

Goodwill Industries – Lake Jackson, Texas

06/2021 – 10/2021

• Maximize positive customer service experience

• Clean up minor spills quickly and safely

• Assist customers in finding store items

• Maintain the sales floor

• Resolve customer issues promptly and efficiently Broker Associate

Blue Shield of California – Sweeny, Texas

11/2021 – 01/2022

• Take calls from other brokers

• Assist other brokers with customer application status, plan information, rates, etc.

• Transfer brokers to other skill departments for payments, digital web support, etc. Skills

Customer service Scheduling

Receptionist Excel

Customer care Data entry

Call center Cash handling

Microsoft Word Powerpoint

Microsoft Office

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