Warehouse Associate Customer Service

Vanessa Hill

*** *** * ********** ** *****

Cell: 205-***-**** **************@*****.***

PROFESSIONAL SUMMARY

To obtain a challenging position within a reputable company where I will be able to utilize my skills, to achieve professional growth and assist the company in reaching and keeping their goals

PROFESSIONAL EXPERIENCE

Westin 01/2023- 05/2023

Housekeeper Birmingham AL

Cleaning guestrooms mid-stay and after departure

Making beds

Replacing dirty linens and towels

Restocking guestroom amenities like toiletries, drinking glasses, and notepads

Removing garbage and room service trays

Organizing and stocking housekeeping carts

Notifying the maintenance d4partment about broken appliances, old light bulbs, or damage

Upholding the hotel’s confidentiality and security standards

Respecting “do not disturb” signs and the guests privacy

Amazon

Warehouse Associate 10/2022- 12/2022

Bessemer AL

Select, package, and ship orders

Receive put away inventory

Get customer orders ready and pack them up

Load boxes into trucks for shipment

Use scanners to read bar codes on products

View prompts on screens and follow the direction for some tasks

Ensure product meet quality requirements

Stand, walk, push, pull, squat, bend, and reach during shifts

Operate forklifts or pallet driver and work at heights up to 35 feet

Saddle Creek Logistics

CSR / ReCoup Lead/ Forklift

8/2019- 3/2022

Birmingham, AL

•Provide customer with high quality professional customer service

•Coordinates between customer operations and transportation

•Assist customers on all issues and acts as a liaison between customer and Saddle Creek personnel by answering questions, problem solving, offering solutions, and researching issues in a timely manner

•Process customer orders in a timely and accurate manner according to customer needs

•Performs shipping and receiving duties as needed

•Restack pallets checking for damaged product

•Repackage and label damaged product

•Arrange product and load/unload, sorting, labeling, stocking, staging, and transporting product into the distribution center using forklift

•Inspect and document condition of industrial equipment

•Works productively receiving and picking products with little to no supervision

South Haven Health and Rehab 2/2018- 10/2019

CNA Birmingham, AL

• Ensure patient comfort by taking vital signs, temperature, blood pressure, and oxygen saturation

•Talking to patients about their symptoms and relaying this information to a supervising nurse or physician

•Recording observations in a patient chart, which becomes part of his or her ongoing medical record

•Helping to turn or lift disabled patients or those with temporary mobility issues

•Assist patients with bathing, grooming, and performing other types of personal hygiene

Royal Oaks Enterprise 4/2018- 12/2018

Utility Operator Birmingham, AL

•Responsible for the packaging of fire logs

•Work several positions on the packaging line, such as: stacking, folding, and packaging

•Stand for long periods of time

•Frequent bending, stooping, pushing, and pulling, as necessary

OOGP 2/2016-12/2018

Lead Birmingham, AL

•Get orders ready from a list to get ready for the shipping department

•Read a pick sheet, locating the merchandise in the warehouse, scanning the product, packing and labeling boxes

TECHNOLOGY SKILLS

•Proficient in Microsoft Office Suite (Word, Excel, Outlook); intermediate knowledge of PowerPoint.

SKILLED HIGHLIGHTS

•Great ability to read, write, and follow written or oral instructions

•Exceptional ability to maintain effective working relationships with other employees

•Strong ability to quickly move the hand to grasp, manipulate, and assemble objects

•Excellent problem solver.

EDUCATION AND CERTIFICATIONS

Ensley 05/2006

High School Diploma Birmingham, AL

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