Sylvie M. Tonge
***********@*****.*** 561-***-**** 260 Bella Verano Way, Davenport, FL 33897
Qualifications Summary
A highly motivated and result professional with exceptional leadership and detailed oriental skills seeking to join your organization. I am seeking to connect with a company, where I can utilize my Payroll, HR, and administrative skills. Skilled in collaboration, effective, creative writing, concise written report, and policy implementation. Knowledgeable, detail-oriented, organized, and analytical thinker with robust aptitude to complete administrative tasks and manage multiple, competing priorities.
Areas of Expertise includes Proficient in MS Office, PeopleSoft, QuickBooks, ADP Workforce, Kronos, JDE Edwards, Workday, Mainframe, DataMart, SharePoint, and Construction eBuilder.
Education
Master of Arts in Human Resources Management
CATHOLIC UNIVERSITY OF AMERICA Washington, D.C. 2018
Master of Arts in Public Administration
NOVA SOUTHEASTERN UNIVERSITY Fort Lauderdale, FL 2010
Bachelor of Arts in Business Administration Management
NORTHWOOD UNIVERSITY West Palm Beach, FL 2008
Professional Experience
School District of Osceola, Zenith Accelerated Academy, Kissimmee, FL August 2021 – Present
MATH TEACHER
Demonstrate growth in student learning
Actively participate in effortful learning both individually and collectively
Demonstrate understanding by representing problems in multiple ways.
Complete task with mathematical fluency
Engage in discussions that reflect on the mathematical thinking of self and others
Use patterns and structure to help understand and connect mathematical concepts
Assess the reasonableness of solutions
Apply mathematics to real-world contexts
University of Central Florida (UCF) Orlando, FL Sept. 2019 – August 2021
HUMAN RESOURCES GENERALIST I.
Provides administrative support and assists with HR practices and objectives in partnership with senior management at the
College, Central Human Resources, and other University stakeholders. Reconcile, audit, and maintain bi-weekly payroll for more
than 500 employees through the Peoplesoft database. Process payment accounts by providing financial, administrative, and
clerical support within departments, applying sound knowledge of departmental processes and policies.
Process and reconcile 500-550 bi-weekly payroll salary cost entries. Consolidate and adjust departmental payroll cost
salary, employee roster, payroll budget through advanced Excel VLOOKUP and Pivot table.
Assist with employee relations, training, on boarding, policy implementation, recruitment/employment, and is a liaison
between the University Human Resources office and assigned units.
Assist with recruitment and selection of employees, general compensation, and performance management.
Trained in various areas of human resources to process I-9 forms, performance management and appraisal, conduct
panel/one on one interviews, evaluation and department planning, and advisory training and employee development.
Audit and review more than 125 utilities, monthly invoices, wage reports, expenses, purchase orders, requisitions, and
rate analysis through the PeopleSoft database.
Performs routine tasks in HRIS and other platforms to administer and execute Human Resource employment actions
including but not limited to performance, talent management, recognition and morals and training and development.
Performance Management Recruiting & Selection Process Data & Recordkeeping
Researching Techniques Performance Measures & Methods Accounting Methods & Principles
HR Policy, Processes & Procedures Payroll Processing Auditing
Prepare budget reports, monthly expenditure reports, purchasing request forms, and monthly department ledger to authenticate each department's fiscal budget.
Assist with department projects including forecasting, insurance claims, workload reports, and master list creation.
Oversee requisition monthly logs, management commodities, and services in various departments.
United Technology Corporation – Otis Elevators Co. Jupiter, FL Aug. 2015 – May 2019
FINANCE – PAYROLL TEAM LEAD
Administered all facets of Payroll and HR duties that include onboarding new employees, employee selection, recruitment, retention activities, termination process, payroll processing, and recordkeeping. Assisted in resolving employee conflict and departmental matters, led a team of 26 employees within the Finance department to execute department initiatives, coordinated hiring activities and collaborated with other interdepartmental teams to maintain department operations. Established working knowledge of the States and federal labor and employment laws, as principles and practices for processing payroll and new hires for Canada, the United States, and Territories. Assisted, and processed accounts payable accounts.
Duties and functions for payroll were conducted through the ADP workforce and two years later in 2017, the organization transitioned to the Workday database.
Performed job assessments, evaluations, analyzed, and evaluated functions, workflows, work methods, and staff utilization, to develop class specifications and descriptions.
Prepared and processed weekly payroll time tickets for over 800 global employees: reviewing and ensuring the accuracy of approved timesheets.
Handled high volume phone calls, and emails to assist with the electronic timekeeping system, set up new hires to ensure valid data transfers to/from payroll service.
Established/maintained employee records; ensured employee changes are entered correctly and timely; review changes for proper authorization and adherence to labor (union) relations laws and APA policy including compliance with federal/state/local regulations.
Provided appropriate time management skills, the ability to work independently as well as in a team environment, possess the ability to adequately train employees, keep company, suppliers, and vendor’s records and information confidential.
Wrote and edited documents such as correspondence, reports, drafts, memos, and emails.
Analyzed, reviewed 3-way match PO processed 80 to 120 invoices daily before payments.
Identified individualized employee needs and provided 1:1 coaching and mentoring employees.
Cultivated a positive work environment by resolving employee complaints and addressing progressive discipline issues when necessary.
Promoted employee engagement and advanced personnel decisions by analyzing employee data and feedback.
Wrote and edited documents such as correspondence, reports, drafts, memos, and emails, prepared monthly inventory reports.
Streamlined payroll processes by compiling payroll data, commissions, bonuses, updating master payroll records, verifying timecards, recording changes, and processing payments, billing, purchasing, and expense reports.
Designed, modified, and administered benefits policies to ensure programs were current, competitive, and compliant, integrated benefit programs following mergers and acquisitions.
Developed class specifications and descriptions by analyzing job functions, workflows, work methods, and staff utilization. Verified I-9 documentation and performed background research.
Evaluated employee programs, job functions, and practices in adherence to company and government policies.
Partnered with supervisors, managers, and department heads to resolve employee-related conflicts.
Formulated policies, procedures, and programs for recruitment, hiring, classification, orientation, benefits and compensation, and labor relations.
Maintained interdepartmental communication with payroll, HR, budget, and others to ensure proper flow and maintenance of employee data.
Tracked weekly and monthly reports supported team planning and studied charts and graphs for staffing forecasts and projects.
Additional Experience
TAX SPECIALIST, Navy Federal Credit Union, Vienna, VA, 2013 –2015
EXECUTIVE ASSISTANT/CONTRACTOR, XLA (DHS) Department of Homeland Security, Washington, D.C., 2012 – 2013
HUMAN RESOURCES COORDINATOR INTERN, RT Supermarket, Gaithersburg, MD, 2011
Training, Affiliations & Activities
Certifications
Certified ACE (Six Sigma) Associate, Otis Elevator, 2017
Human Resources Management, Nova Southeastern University, 2010
Certified Florida Evaluator, Palm Beach Property Appraiser, 2008
Affiliations
Member, Society of Human Resources Management (SHRM), 2010
Activities
Tutor and Coach, Adolescence, 2008 – Present
Mentor, Big Brother & Big Sister Organization, 2008
Kiwanis Club Organization, May 2020