Event Manager Property
Resume:
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Albert Chrost
Manassas, VA
adxqwd@r.postjobfree.com
A highly enthusiastic and result driven leader who
implements business strategies. Effective communicator
who directs departmental change. Experienced in managing
multiple projects and teams on property level. A strong
work ethic combined with commitment to excellence in all
work performed. A self-starter, as well as a team player
working across departments in the hotel.
MARRIOTT INTERNATIONAL
Mayflower Autograph Collection, Washington D.C.
January 2012 - October 2020
Night Operations Manager
Served as the property Manager on Duty and oversaw
all property operations
Represented property management in resolving any
guest or property related situations.
Personally assisted in resolving any issues and completing
tasks.
Developed strategies to improve overall profitability
while continuing to drive guest and
associate satisfaction. Increased GSS scores by 5 points.
Marriott Magnificent Mile, Chicago, IL
November 2007 - January 2012
Guest Services Manager
Worked with Front Office Manager and other
Department Managers to meet and exceed
department and hotel goals. Helped reorganize At Your
Service (AYS) Department and achieved
highest scores three years in the row in Midwest
Region.
Responsible for Audit/FD and continued
improvement of customer relations and
productivity. Increased GSS scores by 8 points.
Renaissance Hotel, Washington D.C. April
2006 — November 2007 Event Manager
Prepared all event documentation and coordinate with
sales, hotel departments and customer to
ensure consistent, high level service throughout pre-event,
event and post-event. Has increased ESS
ITR by 4 points.
+ Primarily contributed to events of average complexity
(200-1000)
+ Recognized opportunities to maximize revenue,
ODOT ND otc
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