Amazon Prime Service Representative
Resume:
Abdullah Ahmed
Resume
Santa Ana Ca. *****
***********@*****.***
Dynamic results oriented professional with extensive practical experience resulting in excellent qualifications. Experience with over 20 years of teaching voluntarily in Institutions and in Private Schools. Former full time Site Manager, Site Supervisor, Site Technician Maintenance, Operation Manager, Production Manager, Quality Control Inspector, Legal Document Specialist, Floating Service Manager, and Customer Service Representative. I have 17 years of on the job experience in Litigation Reprographics. I have also worked in several well-known Law Firms in California. I can work independently or as an integral team member. Authorized to work in the US for any employer.
Work Experience
AMAZON Prime Irvine Ca.
10/2019 - Current
I currently work at Amazon Prime. I do shipping and receiving for Prime customers at the Irvine warehouse facility. My job description at Amazon Prime are Batching ( order pickups on a cart), Staging ( making sure order packages are staged in the right location to be shipped off to customers), Picking ( picking order items from customers and bagging it), Stow and Receive ( inbound items are received and put away in shelves), Outbound ( Put labels on package to be shipped), Counts ( making sure inventory is correct) and Problem solving. I assist managers with customers and rushed orders.
Private School Teacher
8/2018- 6/2022
Orange Crescent School- Garden Grove, CA 92844
www.orangecrescent.com
Arabic Language/Quran Reading/ Islamic Studies Teacher
I taught High School Quran interpretation and translation. I also taught Middle School Arabic Language and Quran Reading from The IQRA Arabic Reader Book Series Level 1, Level 3, and Level 4. It covers Arabic Grammar and Conversation. Rosetta Stone Arabic Technology Learning Program is used in our classroom as well to incorporate different teaching methods.
Site Manager
DTI/Epiq - Irvine, CA
November 2016 to July 2018
Troutman Sanders is a well-known National Account Law firm with over 70 staffs and attorneys in the Orange County location. I aim to differ myself from the competition by providing excellent first class service with dedication and commitment. "Your Business is My Business Attitude." My role as a Site Manager of a four man site is to ensure the efficiency workflow of end-users and customer service satisfaction. I am responsible for the receptionist, production office services, hospitality, supply inventory, fleet management, and general maintenance services. I also manage the End of the Month Reports, Monthly Client Reports, Equitrac Reports, Monthly Billing Reports, ADP payroll, Hiring and Training, and Employee Reviews. My experience here has been very valuable, I understand the importance of my work ethic and in making sure everything is done correctly and efficiently according to Site Procedure Compliance.
Site Manager
Merrill Corporation / DTI - Irvine, CA
February 2009 to November 2016
Murtaugh Meyer Nelson and Treglia is a respected and well known Law Firm with over 38 years of legal practice in Southern California. MMNT provides an array of Customer Service from Construction Defects to Civil and Family Law. MMNT deals with cases that are heavy and extensive litigation. As a Site Manager of a three man site, I manage the Site Litigation Services that covers all office spheres of work from making Copies, Prints, Scans, Faxes, Mail processing as well as hospitality. I also manage the End of the Month Reports, Monthly Client Reports, Equitrac Reports, Monthly Billing Reports, ADP payroll, Hiring and Training, and Employee Reviews.
Site Supervisor
IKON Office Solutions, Inc / Ricoh Company - Irvine, CA
March 2006 to February 2009
Managed 20 employees for legal reproduction copy services. Worked at Ingram Micro as one of the largest Technological Distribution centers of the world. This company consists of many vendors such as IKON, Wal-Mart, Symantec, VARS, and many more. IKON/ Ricoh Company supplies Ingram Micro with the top of line Innovated Multi-functional Printer Service. My role as the Site Supervisor and the On Site Technician is to ensure that 300 printers and copiers are
functioning on a productive level in accordance with our service agreement.
Education
Bachelors of Arts in Arabic Language and Linguistics
University of Faith
February 1997 to January 2000
Diploma in GED
Century High School - Santa Ana, CA
September 1990 to June 1994
Certifications/Licenses
TEFL-TESOL CERTIFICATION
Awarded Grade A
Certification Validation : T630724
Skills
Google Classroom, Zoom Meeting,
Power Points, Microsoft Words, Outlook, Excel, Pdf, OCR, Scans, Quality Control (10+ years)
Additional Information
Languages: English, Arabic, Urdu, Cambodian, Cham, a little bit of Spanish,
and currently taking French
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