Delivery Driver Sales Representative
Resume:
BUSINESS DEVELOPMENT SALES LEADERSHIP OPERATIONS
Leon Bradley Dorsey II
Pineville, NC 28134
************@*****.***
Unique Value Proposition: Diversified and highly capable Sales Representative with relevant Inside Sales, Territory Management, and Operations experience within the Warehouse, Distribution, Gas and Petroleum industries. Seeking to skillfully leverage my management, employee training and team building skills in my future employment. With extensive cross-industry experience in leading and delivering on strategic business sales initiatives interested in a Management and or Training position.
KSA: KNOWLEDGE, SKILLS & ABILITIES:
Territory Management
Business Prospecting
Cold Calling Expert
Customer Facing
Vendor Management
Presentation & Special Projects
Product Knowledge & Research
Leadership & Training
Employee Training/Coaching
Documentation Writer: ISO 9000
Data Integrity/Confidentiality
Employee Training/Coaching
SALES TECHNICAL EXPERIENCE: Salesforce, CRM, SAP, 2.0
INSURANCE SALES PROGRAMS: Ultipro, Marketplace, MProducer, Vantage & Broker Office
PROFESSIONAL TRAINING: 40 HR Hazardous Waste Operations & Emergency Response (HAZWOPER)Training, CDL Class B MPX Endorsement
CAREER ACCOMPLISHMENTS: Racal Health & Safety Inc.
Fostered a positive team sales environment and helped the sales team average 5 sales a day per person.
Created/Presented a 3-Day Regional Training on Features and Products for 35 distributors.
Created/Presented specific training for Government Contracts, NIH, USAMRID, CDC and John Hopkins.
Averaged monthly sales revenue of $200,000 - $300,000.
PROFESSIONAL EXPERIENCE:
RXO- Charlotte, NC 2021-Present
Operations Consultant
Develop and maintain Full Truckload (FTL), Less than Truckload (LTL), and additional modes of business throughout North America.
Manage multiple projects simultaneously with a high sense of urgency.
Prospect for leads to build a pipeline, including heavy cold calling.
Nurture accounts to retain existing relationships and to grow share of business.
Use traditional and electronic communication tools to contact former, current and prospective customers.
Create quotes and sales proposals for company services; collaborate with the team on pricing decisions.
AmeriGas - Charlotte, NC 2020 - 2021
Inside Sales Representative
Professionally with an excellent phone etiquette assess customers’ needs of customers over the phone.
Utilize salesforce to own and nurture a pipeline of customers and ensure their consumer gas needs were met.
Excel in a high-volume inbound call experience and average 100 inbound/outbound calls a day.
KEY ACCOMPLISHMENT: Met required inbound call goals and accomplished a conversion rate of 5-7 Sales leads a day.
Achilli Saws USA/Corning Stone Staffing - Charlotte, NC 2020 - 2020
Inside Sales Representative
Reached out to incoming leads to discuss the nature of their business via phone/email and discuss how our products fit their business needs.
Professionally with an excellent phone etiquette assessed customers’ needs of customers over the phone.
Utilized salesforce to own and nurture a pipeline of customers and ensure their business needs were met.
Successfully managed the on-going relationship with vendors and customer and resolved any issues.
KEY ACCOMPLISHMENT: Consistently met sales goals and KPI metrics.
Go-Health - Charlotte, NC Seasonal 2019
Licensed Sales Agent
Fielded inbound and outbound sales inquiries to sell health insurance plans effectively and efficiently.
Complied with federal and state legal requirements standards for health insurance.
Educated customers on the different health insurance plans and products to effectively sold plans.
KEY ACCOMPLISHMENT: Consistently met sales goals and KPI metrics and sold competitive health insurance programs in a fast-paced call center environment.
BUSINESS DEVELOPMENT SALES LEADERSHIP OPERATIONS
Leon Bradley Dorsey II
Pineville, NC 28134
************@*****.***
Great Lakes Petroleum - Charlotte, NC 2018 - 2019
Warehouse Supervisor
Managed routes and schedules for five drivers on a daily basis and made sure the routes were always serviced.
Scheduled inventory to be appropriately moved in the warehouse and coordinated inventory transfers.
Boom Truck Driver
Loaded and unloaded tanks adhering to all company and governmental regulations.
Completed and transmitted all paperwork in compliance with established company procedures.
Richards Building Supply - Charlotte, NC 2016 - 2018
Class B Delivery Driver
Safely delivered products to customers job site and unload the material per the customer's request.
Properly receive materials in the warehouse, load trucks, and process inventory.
Able to properly unload trucks using a Moffett forklift.
KEY ACCOMPLISHMENT: Met delivery needs of warehouse and provides on-time deliveries.
Stericycle Environment Solutions - Charlotte, NC 2013 - 2016
Environmental Specialist III
Documented various types of retail hazardous and pharmaceutical waste and reported findings to correct.
Prepared all appropriate and required documentation to meet State, EPA, DOT and EPA regulations.
Accurately managed personal expenses and travel schedule to ensure customers were serviced on a regularly.
KEY ACCOMPLISHMENT: Maintained operational integrity at all times and efficiently maintained routes to maintain compliance with 10-day transfer schedules.
Air Gas National Welders - Charlotte, NC 2012 - 2013
Sales Representative/ Driver
Received a new position as an Inside Sales Representative and performed cross training duties such as counter sales, office management and other duties as assigned.
Delivered gas to commercial accounts on a daily route and specialized in superb customer service on a daily.
KEY ACCOMPLISHMENT: Understood customers’ needs at all times and met their needs and increased sales volume by providing customer focused solutions.
Diversified Environmental Services - Charlotte, NC 2010 - 2012
Account Manager
Oversaw all client accounts from initial enrollment and consulting and developed positive business relationships cl with NC & SC clients to increase sales and remain competitive in the industry.
Supervised and managed upwards of 40 employees and 60 customer locations and trained all employees as well.
KEY ACCOMPLISHMENT: Appropriately managed multiple accounts in NC and SC with budgets of $150,000 and monthly revenue of $75,000 and consistently exceeded sales goals.
RELEVANT SALES EXPERIENCE:
Racal Health & Safety Inc. – Frederick, MD (8 Years’ Experience)
Inside Sales Supervisor
Managed the inbound/outbound calls of clients in need of respiratory N95 equipment for airborne particles, gases, vapors and fumes.
Proactively converted calls and leads into sales and helped the company reach their sales goals.
Systematically managed an average of 300 to 400 in bound calls a day and educated prospects on products.
Trained and Supervised 26 Outside and 6 Inside Sales Representatives.
Asked by upper management to be the Documentation Writer for ISO 9000 and wrote all SOP and Best Practices.
KEY ACCOMPLISHMENT: Promoted to Training Manager within 4 years of dedicated service.
PROFESSIONAL EDUCATIONAL DEVELOPMENT:
Business Administration, James Madison University, Harrisburg, VA
References On Request
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