Customer Service Pm Shift
Resume:
resume ****
Norma Bernal
**** **** ** *** *, Castro Valley, ca
94546
***********@*****.***
Professional Summary
Customer Service Experienced with more
than 10 years in the food and beverage
industry. Proactive, friendly with customers,
dedicated to meeting and exceeding
expectations at every interaction. Timely
and professional with extraordinary
communication. Ready to learn more and
grow in every aspect ensuring customers
feel welcomed and happy to come back
again.
Education
Mission High School, San Francisco,
California
High School Diploma, Jun. 1998
Employment history
Concierge Lounge Attendant, Marriott
International hotels. Burlingame, California
Nov. 201 2 — Present
am in charge of opening the M Club
Lounge of the hotel for platinum and gold
members of the hotel, prepare buffet
breakfast ready for guests, make sure food
is hot, beverages are ready for customers,
buss tables, sweep, mop, vacuum, and
leave the restaurant ready for the next shift.
Merchandise Execution, The Home Depot.
San Mateo, California
Sep. 2021 — Present
am in charge of doing inventory, and
changing prices, doing General Service
which means pack down merchandise from
the overheads to refill products on Isles.
Languages
Spanish and English
Skills
Cafe Barista
Cashier
Merchandise
Customer Service
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