Service Representative Data Entry

CURRICULUM VITAE

Name. : Sri Azhfa Einanys Zainuddin

Address : No 16, Jalan Kijang 20/5, Seksyen 20

*****, **** ****, ********.

Mobile No. 011********

Age 22

Nationality : Malaysian

Gender : Female

Status : Married

1) Highest Education -

Level : SPM

Grade : 1 B 3 C 2 D

Field Of Study : Main Subjects

Graduation Date : December 2018

EMPLOYMENT HISTORY

1. Company Name : Guardian Health and Beauty Sdn.Bhd Position Title : Sales Assistant

Date Joined : December 2018 to June 2019

Job Description : Promoter and Cashier

● To manage stock in & out

● To prepare user guideline for new product

● To prepare training module for new recruit

● To support customer on any enquiries

● Delivering presentations and demonstrations to customers and other stakeholders

● Generating reports that outline customers’ interest levels 2. Company Name : Pacific Asiawide Coorporation

Position Title : Customer Service Representative

Date Joined : July 2019 to July 2020

Job Description : Face to Face Marketing

● To lead all the issue comes from customer complain

● To create public awareness & exposure on behalf of our skills

● To generate questionnaire for new recruiting

● Lead product representative for the new product

● Generates documentation and marketing in social media

● Resolving customer complaints, managing database records, drafting status reports on customer service issues

PERSONAL INFORMATION

EDUCATIONAL BACKGROUND

● Data entry and research as required to troubleshoot customer problems 3. Company Name : Klinik Pergigian Julia

Position Title : Dental Assistant

Date Joined : January 2023 – May 2023

Job Description : Assisting and Handling

● Preparing patients for dental procedures

● Assisting the dentist during procedures

● Taking and developing dental x-rays

● Sterilizing dental instruments

● Preparing dental materials,such as fillings or crowns

● Keeping patients records up to date

● Managing appointment schedules and office supplies

● Conduct audits of financial statements, internal control and bussiness processes to ensure accuracy and compliance with legal and redulatory requirements

● Prepare detailed audit reports and present findings to management Computer Skills:

● Windows and adept with Microsoft Office (Word, Excel, PowerPoint), Language :

● English - Good

●Bahasa Melayu - Good

● Kadet Remaja Sekolah (Ahli Biasa)

● Sukan Bola Baling (Ahli Biasa)

● Persatuan Bulan Sabit Merah (Ketua)

● Hard working, Discipline, highly motivated and self-motivated, responsibility.

● Willing to learn, fast learner, punctual, pleasant personality, cheerful, independence.

● Able to handle multitasking, work under pressure and capable of working alone or in groups.

● Can survive in any situation and environment.

● Good communication and interpersonal skills, good leadership and able to handle a large number of people.

TOP SKILLS AND LANGUAGE

EXTRACURRICULAR ACTIVITIES

PERSONAL CHARACTERS

1. Name : En. Alfani

Relationship : Branch Coordinator

Tel : 014*******

REFERENCES

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