Personal Shopper Customer Service

ASHLEIGH PERRY

Wesley Chapel, FL ***** 863-***-**** ************@*****.*** WWW: Bold Profile

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Upbeat and Outgoing Attitude

Customer Service Driven

Development of Crew

Organization and Planning

Personal Shopper, 10/2022 - Current

Shipt – Tampa, FL

Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Reviewed customer orders closely to locate desired items and checked app regularly to identify changes. Served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Kept vehicle clean and neat to offer professional impression to every customer Maintained high satisfaction ratings by completing orders quickly and making good selections for customers

Rideshare Driver, 03/2019 - Current

Lyft And Uber – Tampa, FL

Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.

Have completed over 6000 rides while maintaining 4.95 or higher star rating. Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service

Assisted elderly and disabled passengers entering and exiting shuttle Server/Key Holder, 05/2012 - 08/2019

Chili's Bar And Grill – Baltimore, MD. Homestead, FL Oversaw store operations by counting cash drawers, reviewing equipment management and supervising PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

staff.

Assisted with team responsibilities by cleaning, managing cash registers and product merchandising. Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Engaged with customers to build rapport and promote long-term loyalty for increased sales. Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.

Cultivated warm relationships with regular customers Used slow periods to restock supplies, ice, trays, and delivery bags Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers Assistant Manager, 01/2012 - 09/2015

Taco Bell Of Baltimore – Pasadena, MD

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Hired new Crew Members and trained them on proper food handling and waste management. Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

High School Diploma: 05/1997

Meade Senior High - Ft. Meade, MD

EDUCATION

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