Ta Shayla S. Parchman
adxpsr@r.postjobfree.com 209-***-****
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. HIGHLIGHTS OF QUALIFICATIONS
● Records Management Systems
● Data Entry Documentation
● Type 40 WPM
● Back Office Operations
● Document Retrieval
● Excel Spreadsheets
● Recording Keeping and Bookkeeping
● Strong Organizational Skills
● Ease with Computers and Technology
● Microsoft Office
● Multi-Line Telephone Systems
● Multitasking and Time Management
● Professional and Courteous
● Confidentiality and Data Protection
● Verbal and Written Communication
● Office Equipment Operation
EXPERIENCE
Papé Kenworth, French Camp, CA/ Hedy Holmes Staffing Services (03/2023- 05/2023) Position: Administrative Assistant
● Processed DMV paperwork for registration
● Answered multi-line telephones and transferred customers to requested department
● Enter data in DMV database for new, used, and wholesales vehicle
● Responsible for addressing and sending out license plates to customers
● Maintained and organized files
● Copied, scanned, and uploaded documents to database Cepheid, Lodi, CA (12/2022- 02/2023)
Position: Manufacturing Associate
● Setup and operated all equipment in a related area to produce products to specified requirements
● Maintained accurate records, and logs and collected any necessary data for use by Engineering
● Read and followed Standard Operating Procedures (SOPs) and Manufacturing Work Instructions
● Practiced safety guidelines, wearing correct safety equipment
● Maintained cleanroom standards, practices, and housekeeping according to standard operating procedures
● Performed in-process inspection of components and assemblies to verify quality conformance
● Conducted Shift Passdown with peers
LinkNet, Stockton, CA (05/2022- 07/2022)
Position: Cashier Attendant
● Data entry
● Provide customer service
● Perform cash transfers and redeems
● Issue receipts, refunds, credits, or change due to customers
● Update customer transfers and correspondents
● Follow up and update pending information
● Apply required job skills, policies, procedures and methods to complete assigned tasks Tesla Inc. Fremont, CA (11/ 2016- 11/2021)
Position: Interim Engineering Associate / Production Associate
● Quality Assurance
● Utilized spreadsheets for data entry of changes in daily operations
● Gathering process data, analyzing various concerns of functions and improvements of material
● Collaborating with Engineering management to improve safety and quality of vehicles
● Certified Driver for Model S/X End of Line service station for further inspection
● Reported any mutilation or technical malfunctions of vehicles
● Inspected finished goods for quality assurance before being transferred to proper production areas Blue Shield of California, Lodi CA/ Spherion Staffing Services (05/2014- 03/2016) Position: Customer Experience Auditor
● Conducted in-line inspection audits reviewing critical data elements for Group/Member Installation and Maintenance
● Identify and document audit observation and findings; writing detailed descriptions of error findings referencing supporting documentation and communicated audit findings to operations
● Responsible for verifying corrective action follow-ups related to audits
● Accessed information and organizational references necessary to complete tasks
● Applied required job skills and policies, procedures and methods to complete assigned tasks
● Demonstrated the ability to exceed departmental production metrics and quality goals
● Knowledge of systems: ShieldLink, FACETS, RTMS, SAW, WEQ, AS400 Position: Intermediate Member Level Processor
● Provided excellent customer service
● Updated subscriber enrollment, transfers, correspondents and terminations
● Followed company’s Desk Level Procedures using analytical/critical thinking skills for conflict resolutions
● Processed applications and cancellations to surpass quality goals
● Followed up and updated Pending information
Laney College, Oakland, CA (07/2003- 06/2006)
Position: Clerical Assistant II
● Processed over 5K college applications annually
● Directly contributed to efficient office operations
● Processed transcript request meeting required deadlines
● Collaborated with counseling department to ensure best academic path for students
● Required ability to multitask and prioritize work in an organized manner
● Coordinated student applications processing, program adjustments, and other admissions
● Discussed sensitive and confidential matter with students, faculty, and staff EDUCATION
Heald College- Stockton, CA
Associate of Arts- Healthcare
Heald College- Stockton, CA
Associates- Medical Insurance Billing and Coding
Everest College- Hayward CA
Medical Administrative Assistant
REFERENCES: Available upon request