Office Assistant Front Desk

**/**** - **/**** ****** Assistant/Dispatcher

TACC, Shelby, NC

Performed computer transactions through a CTS program Scheduled trips in an efficient manner

Answered multi-line phone system

Enthusiastically greeted customers

Dispatched drivers to pick up passengers

Made and canceled appointments

Emailed correspondence to other agencies

Performed basic daily bookkeeping tasks

Answered customer telephone calls promptly

Confirmed appointments, communicated with clients and updated client records

Maintained clean and organized front desk area to uphold company's image Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention

High School Diploma

High School Diploma

Crest Senior High School, Shelby, NC

Computer Information Technology

Associate's Degree

Cleveland Community College, Shelby, NC

10/2022 CPR/First Aide

American Heart Association

Deborah Head

114 Ridgefield Road, Shelby, NC 28150-7758

Phone: 704-***-****

Email: ***************@*****.***

Objective

Professional individual with Office Assisting experience seeking full-time employment where my skills and personality will be an asset to a company.

Ability Summary

12 years of Office Assistant experience

Proficient in Microsoft Word, Excel, PowerPoint and Access Excellent communication skills

Scheduling appointments experience

Worked as a dispatcher

Experience setting up appointments

Answering daily emails experience

Driver support- made route planning and adjustments Recordkeeping and up keep of calendar

Employment History

Education History

Occupational Licenses, Certificates and Training

References Available on Request

Detailed References

Contact this candidate