Service Representative Warehouse Worker

TABITHA POOLE

***** ***** **** *********, #***, Jacksonville, FL 32256

Phone: 904-***-**** Email: ***.*****@*****.***

A professional with over 11 year’s strong Customer Service experience. I am confident, poised, and can communicate effectively with customers, colleagues, and management on all levels. I am detail oriented, committed to delivering superior customer service, and have the ability to smoothly and successfully navigate at a fast pace in a work environment.

Experience

St. Augustine Beach & Tennis Resort, Housekeeper 08/2008 to Present Jacksonville, FL

Cleaning condos and doing Inventory, order and stock equipment and supplies

Clean floors and walls in building and homes, by sweeping, mopping, scrubbing, or vacuuming

Change bedding, gather and empty trash, Clean and polish furniture and fixtures

Clean windows, glass partitions, and mirrors, Dust furniture, walls

Spray insecticides and fumigants as directed to prevent insect infestation

Daily’s, Customer Service Representative 03/2010 to 03/2011 Jacksonville, FL

Processed sales transactions and accepted payments

Calculated and returned change when required by the payment method

Maintained adequate change denominations in the cash drawer and requested additional change

Answered customer questions about products or services

Reconciled cash drawers and sales receipts

Randstad, Warehouse Worker 08/2005 to 07/2009 Jacksonville, FL

Prepared orders by processing requests and supply orders

Collected items, packed boxes, and placed orders in delivery area

Worked on the assemble line

Completed deliveries via truck or van to and from vendors

Maintains inventory controls by collecting stock location orders and printing requests

Convergys, Customer service Representative 08/1998 to 03/2003 Jacksonville, FL

Created, canceled and modified reservations and accounts

Assisted customers with auto billing

Scanned all personal records into our electronic file system and via New-track in FIS systems.

Omni Hotel, Housekeeping 04/2011 to 07/1995 Jacksonville, FL

Managed bookkeeping

Swept, scrubbed, mopped, polished floors, vacuumed, cleaned carpets and draperies

Dusted and polished furniture, fixtures and fittings

Emptied trash containers and disposed trash in a sanitary manner

Cleaned and washed basins, mirrors, tubs and showers

Change linens as required

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