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Service Agent Customer

Location:
Bogota, 111111, Colombia
Salary:
15000
Posted:
June 14, 2023

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Resume:

Reyes, Jo Ann Advincula

PERSONAL INFORMATION

Current Address: ** *. *. ******** **. (formerly Arayat) Cubao Quezon City Mobile Number: +639**-*******

Email Address: adxpqp@r.postjobfree.com

Skype ID: adxpqp@r.postjobfree.com

Age: 35

Date of Birth: 18 January 1988

Civil Status: Married

Sex: Female

EDUCATION

MASTERS

Diploma: Master’s in Educational Management

Name of University National Teachers College

Full Address: 629 J Nepomuceno, Quiapo, Manila, 1001 Metro Manila, Philippines Period Attended: June 2022- Present

COLLEGE

Diploma: Bachelor of Arts in English Minor in Education Name of University Polytechnic University of the Philippines Full Address: Anonas, Sta. Mesa, Manila, Metro Manila Period Attended: 06 June 2005- 11 December 2009

Date of Graduation: 11 December 2009

SECONDARY

Name of School Central Colleges of the Philippines Full Address: 52 Aurora Blvd, Quezon City, 1113 Metro Manila Period Attended: June 2002- March 2005

Date of Graduation: March 2005

Name of School Immaculate Conception Cathedral School Full Address: 39 Lantana Street, Brgy. Immaculate Conception, Cubao Quezon City Period Attended: June 2001- March 2002

ELEMENTARY

Name of School Immaculate Conception Cathedral School Full Address: 39 Lantana Street, Brgy. Immaculate Conception, Cubao Quezon City

Period Attended: June 1994- March 2001

Date of Graduation: March 2001

ADDITIONAL INTERNATIONALLY RECOGNIZED QUALIFICATIONS/CERTIFICATION Certificate: Teaching English to Speakers of Other Languages (TESOL) Name of University American TESOL Institute Philippines INC. Full Address: 707 Shaw Blvd, Pasig, 1603 Metro Manila Period Attended: 24 August 2019- 12 October 2019

Date of Completed: 12 October 2019

Certificate: Content based Instruction

Name of University US Department of State Bureau of Educational and Cultural Affairs Period Attended: 8 August 2019- 10 October 2019

Date of Completed: 10 October 2019

Certificate: Teaching English to to Young Learners Name of University George Mason University- Dr. Joan Kang Shin Period Attended: 24 August 2019- 12 October 2019

Date of Completed: 12 October 2019

Certificate: Art and Craft of Remote Learning

Name of University University of California Riverside Period Attended: 5 April 2021- 5 May 2021

Date of Completed: May 5, 2021

TEACHER LICENSE

PROFESSIONAL TEACHER LICENSE

Registration NO: 1103327

Date of Issue: 06 December 2011

Exam Date: September 2011

Expiration: January 18, 2024

WORK HISTORY FROM THE PRESENT DATE DOWN TO THE DATE OF GRADUATION Name of Employer: Montessori Academy of Valenzuela Full Address: 7 Gretchen Avenue Brgy. Gen. T. De Leon Valenzuela City Job Title: Full Time English Communication Arts and Literature Teacher Period of Employment: September 1, 2021- Present

Brief Summary of Work

Performed: I teach Communication Arts and Literature for Grades 7, 9, and 10 in a classroom setting. The subject focuses on the development of the Macro and Micro skills of my students, particularly, listening, speaking, reading and writing.

Name of Employer: Montessori Academy of Valenzuela Full Address: 7 Gretchen Avenue Brgy. Gen. T. De Leon Valenzuela City Job Title: Part Time English Communication Arts and Literature Teacher Period of Employment: 11 November 2019- March 2020 Brief Summary of Work

Performed: I taught Reading and Writing Subjects in a classroom setting. The subject focuses on the development of the Macro and Micro skills of my grade 11 students.

Name of Employer: Prudential Life of UK

Full Address: 3rd floor Coher Buildng. Quezon Ave. Brgy South Triangle Quezon City Job Title: Financial Consultant

Period of Employment: 20 March 2018- January 2020

Brief Summary of Work

Performed: I offered insurance and investment to clients and helped people to secure their future through retirement plans or crisis benefits Name of Employer: Montessori Academy of Valenzuela Full Address: 7 Gretchen Avenue Brgy. Gen. T. De Leon Valenzuela City Job Title: Full-Time English Communication Arts and Literature Teacher Period of Employment: 22 May 2015- 30 June 2018

Brief Summary of Work

Performed: I taught Reading for 11-12 year-old Filipino students, for an hour for two different classes for five days. Another subject I taught is Communication Arts in English and Literature for 13-15 years old for four classes for one hour in five days. It was a medium class about 20-25 students in a classroom setting. The subject focuses on the development of the four Macro skills and Micro skills in English of the learners. I taught for 20 hours per week. In some of my classes, I encountered teaching Taiwanese and Indian students together with the Filipino students.

Name of Employer: Telus International Philippines

Full Address: Araneta Center, General Mc Arthur Ave, Cubao, Quezon City, 0180 Metro Manila

Job Title: Customer Service Agent/Sales Representative Period of Employment: 15 APRIL 2013 – 11 February 2014 Brief Summary of Work

Performed: I offered assistance to American customers in choosing the computer for their needs and utilized strong communication and negotiation skills to the customers.

Name of Employer: Polytechnic University of the Philippines Full Address: Anonas, Sta. Mesa, Manila, Metro Manila Job Title: Part- Time English Instructor

Period of Employment: June 2012- March 2013

Brief Summary of Work

Performed: I taught Filipino students ages 18-20 years. The students are English majors taking Bachelor of Science Major in Secondary Education. I taught four large classes. I gained a total of 15 hours of teaching load per week.

Name of Employer: St. Mary’s College Quezon City (SMCQC) Full Address: 37 Mother Ignacia Avenue. Barangay Paligsahan, Quezon City Job Title: English Communication Arts and Literature Teacher Period of Employment: 27 JUNE 2010 – 1 APRIL 2012

Brief Summary of Work

Performed: During my first year of teaching in SMCQC, I taught three large classes of 15-16 year old Filipino students. The subject was Communication Arts in English 9. The duration was 12 hours per week. Then after a year, I taught four large classes of 14-15-year-old students. The subject was Communication Arts in English 8.

PROFESSIONAL REFERENCES

Name: Ms. Shirley Sablayan

Title: English Chairperson

Name of Organization: St. Mary’s College Quezon City Mobile No.: +639**-*******

E-mail Address: adxpqp@r.postjobfree.com

Name: Mr. Cesar M. Canlas

Title: Academic Head

Name of Organization: Montessori Academy of Valenzuela Mobile No.: +639**-*******

E-mail Address: adxpqp@r.postjobfree.com

Ms. Maureen Acaylar

Title: Year Level Mentor

Name of Organization: St. Mary’s College Quezon City Mobile No.: +639**-*******

E-mail Address: adxpqp@r.postjobfree.com



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