COURTNEY RICHARDS

Clayton NC Tel.: 919-***-**** adxppm@r.postjobfree.com

OBJECTIVE: To obtain a remote based administrative /customer service focused role.

EXPERIENCE

INSURANCE AUTO AUCTION. 9/2020 – 6/2021

Customer Service Rep / Mail Clerk - Assisted management team with sorting, separating and distributing incoming titles for processing. Addressed and responded to email information request. Utilized computer system to input, update and retrieve information regarding stolen and totaled vehicles. Reviewed documents to verify and ensure accuracy. Maintained and updated file management system

DOLLAR GENERAL DISTRIBUTION. 10/2019 – 3/2020

Warehouse Worker - Moved and transported incoming and outgoing merchandise in an automated warehouse distribution center. Utilized remote data terminal to input, update, verify and audit merchandise. Reviewed and analyzed pick order request to fill orders and replenish pick areas. Prepared merchandise damage and vendor compliance issue reports. Assisted management team in implementing warehouse safety, productivity and quality standards.

MONARCH BEHAVIORAL HEALTH. 12/2018 – 10/2019

Administrative Assistant - Coordinated front desk reception area. Assisted clients in registering, scheduling and cancelling appointments. Verified insurance benefits of new clients. Maintained and updated client profiles and office file management systems. Prepared appropriate forms for new and returning patients. Managed and recorded co-payments, billing and other transactions. Advised and assisted clients with information regarding office services.

HANDEE HUGOS BP 3/2017 – 12/2018

Cashier - Assisted customers with the selection and purchase of convenience store menu items and fuel purchases. Operated NCR terminal to process customer cash and credit transactions. Assisted Manager with daily branch activities and administrative functions to ensure quality, inventory levels and accuracy of branch transactions. Calculated, totaled and proved daily financial transaction reports.

CATERPILLAR 7/2014 – 5/2015

Assembler - Verified correct quantities of parts. Performed quality control checks of assembled items. Utilized specialized tools and equipment to assemble, test parts, components and systems for Building Construction products. Reviewed work orders to ensure assembly specifications. Packaged finished products and prepared them for shipment

EDUCATION

JOHNSTON COMMUNITY COLLEGE. Smithfield, NC

Received Associate degree in Medical Office Administration – 5/2018

JOHNSTON COMMUNITY COLLEGE. Smithfield, NC

Received Associate in Art degree – 5/2014

WEST JOHNSTON HIGH SCHOOL. Benson, NC

Received academic High School diploma – 6/2010

REFERENCES FURNISHED UPON REQUEST

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