Service Representative Desk Receptionist
Resume:
Marjorie Figueroa
Miami, FL
******************@*******.***
To obtain a position in a supportive environment where I can help the organization grow in value utilizing my experience, capabilities and abilities Qualifications:
Results-oriented cashier with more than two years of experience in merchandising and customer service.
Fluent in English and knowledgeable of the meaning and spelling of words, rules of composition, and grammar.
Excellent communication and interpersonal skills.
Fast and reliable.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
A Hialeah Woman’s Care Center - Hialeah, FL
March 2020 to Present
responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Call Center Customer Service Representative
Alorica Calling Center - Miami, FL
October 2019 to July 2021
• I assist customers with making outstanding payments for clients. I’ll be acting as a consultant to the customer, empathizing with their situation,encouraging and educating them, and offering assistance and payment options.
Front Desk
Kim Nails Salon - Miami, FL
June 2017 to September 2019
Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival. Booking and confirming appointments via phone and email. Processing transactions (cash and credit cards) and issuing receipts.
Education
High school diploma
February 2016 to May 2018
Skills
• Communication
• Critical thinking
• Customer service
• Collaboration
• Professionalism
• Initiative
• Packaging
• Spanish
• Multilingual
• English
• Patient Care
Languages
• English - Expert
• Spanish - Expert
Additional Information
ADDITIONAL SKILLS
• Good communication skills
• Excellent attention to detail
• Ability to work independently and work in a team
• Bilingual: English and spanish
• Able to respond quickly in emergency situations
Computer-literate performer with extensive software proficiency covering wide variety of applications. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Contact this candidate