Customer Service Nursing Assistant
Resume:
Deborah Pate
Excellent skilled leader in customer service
Staley, NC 27355
adxpn2@r.postjobfree.com
For the last 9 years I have been a hardworking and dedicated Nursing Assistant and/Medtech, with supervisory experience. During Covid I started working in fast food and I realized I loved the restaurant business and I was determined one day to become a manager myself. I have gained new skills and knowledge in customer service and fast food.I am looking for a place that can give me full times hours. Authorized to work in the US for any employer
Work Experience
Team Member/Cashier
Biscuitville - Asheboro, NC
August 2021 to November 2022
Cashier,headset,cleaning dining room,making my customers happy, keeping coffee and teas fresh,learning to make the biscuits,muffins pies and so much more Crew Member
Dunkin' Donuts - Asheboro, NC
March 2021 to August 2021
Cashier, headset,washing dishes, calling out orders taking orders up front, helping make drinks,prepping food,store opener/ closer,making guest top priority, working fast and keeping everything wiped down and clean,learned how to bake donuts for the next day, a little bit of everything. Breakfast Manager
Burger King - Siler City, NC
November 2020 to March 2021
Opener of store, prep breakfast food,made sure I was teaching others,checking temps, cashier,headset,and much more handling money,making sure count was right etc... Team Leader
Biscuitville - Siler City, NC
January 2020 to November 2020
Started as cashier, cleaning tables trash cans,bathrooms, stocking,keeping customers happy, made fresh coffee and tea, worked on head set, packing bags,making drinks, cashier at drive through, taking money, handout food,most importantly making sure customers are happy. Team Leader
Shortstop's Burger and shakes - Ramseur, NC
May 2019 to January 2020
I started as cashier, learned how to do headset and all duties front of store,became team lead.started washing dishes I was super fast,made the cooked food,and learned the criers. I knew how to do about everything
CNA - Certified Nursing Assistant/ Med Tech/supervisor Galloway Ridge At Fearrington - Pittsboro, NC
December 2018 to April 2019
• Worked in a assisted living/nursing home
• Assisted 15 elderly, disabled, hospice, skilled, and assisted patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Delivered medication to residents
• Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding, walking, exercising, and ROM exercises
• Aided in scheduling resident daily activities
• Documented all care
• Handled minor wound care
• Made beds
• Cleaned and sanitized rooms
• Performed post-mortem care, if needed
Education
High school or equivalent in cna
Eastern Randolph High School - Ramseur, NC
August 2002 to June 2006
Skills
• CNA
• Cna Certified
• Home Health
• Certified Nursing Assistant
• HHA
• certifies nursing assistant (9 years)
• Restaurant Experience
• Food Preparation
• Host/Hostess
• Alzheimer's Care
• Nursing
• Vital Signs
• Hospice Care
• Caregiving
• Customer Service (10+ years)
• Dementia Care
• Patient Care
• Senior Care
• Laboratory Experience
• Cleaning Experience
• Laundry
• Infection Control Training
• Hospital Experience
• EMR Systems
• Meal Preparation
• Medication Administration
• Memory Care
• Microsoft Word
• English
• Busser
• Serving
• Bartending
• Cash handling
• Front desk
• Customer service (10+ years)
• Leadership
• Communication skills
• Dietary department experience
• Basic math
• Cashiering
• Time management
• Culinary experience
• Sales
• Micros POS
• Upselling
• Aloha POS
Certifications and Licenses
Medication Aide
January 2015 to Present
Home Health Aide
CNA
CPR Certification
Food Handler Certification
State Tested Nursing Assistant
AED Certification
Assessments
Nursing Aide Skills — Proficient
January 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Home Health Aide Skills — Proficient
January 2020
Providing care to patients in a home setting.
Full results: Proficient
Work Style: Reliability — Expert
February 2020
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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