Natalie Haney

Contact Info

️ 208-***-****

️ adxplq@r.postjobfree.com

Boise, Idaho

SKILLS

Passionate about customer service. I love creating new and memorable experiences

for customers in a warm, welcoming, and fun manner. I thrive working in a team environment and do well motivating myself and others to embrace the tasks at hand. Punctual work ethic with great attention to detail. Beyond the most recent experience

I am listing below, I also have experience in food service, hospitality, bartending, and assisted living.

EXPERIENCE

October 2021-present

Bogus Basin: Lead in the downtown ticket sales office, managing a team of 3+ delegating tasks, providing empathetic education, task management, customer engagement, in-time problem solving, data entry, POS efficient, multi-line call handling, cash handling, closing responsibilities, and communicating between upper and lower management.

April 2022-October 2022

Sally Beauty: Lead in retail sales. Helping clients with beauty enhancements, color matching, after care and sales management. Coordinating with local and regional managers to meet sales goals and prevent product loss. Cash handling, POS systems knowledge, and bank drops. Directing and educating employees on product knowledge and updates in company policy. Inventory counts and orders, and opening/closing procedures.

April 2021-April 2023

Headlines Salon: Cosmetologist. Greeting and booking clients. Making meaningful conversations to determine exactly the look and services clients are wanting. Multi-line call handling, cash handling, and product knowledge. Expertise in color correction, nail art and nail application, esthetic massage, balayage expert, and hair cutting with a highlight in natural curly hair.

EDUCATION

Graduated The Salon Professional Academy 2019-2021 Cosmetology

Attended The University of Oregon 2014-2016 Lab Tech NeuroScience

Attended Lane College 2012-2016 Art Business Movement in Science

Graduated Borah High School 2011 High School Diploma

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