DESMOND GRANT

**** ** ***** ***.

Miramar, FL *3027

954-***-****-Cell/954-***-****-home/786-***-****-Google Voice

Email: adxpln@r.postjobfree.com

OBJECTIVE

To obtain a Junior Cyber Security Engineer position

where I can utilize my training and skills and secure an opportunity for advancement.

`

Areas of technical exposure:

SPSS

AutoCAD2000

Windows 10

Oracle Forms & Reports

Outlook

Excel 2019

Word 2019

PowerPoint 2019

Power Supply

Math

Access

Fiber

BSTCAD

Drafting

Blackboard

Tutoring

OSP Engineering

Database

Technology

Microsoft Office

D2L(Desire-to-learn)

SAM(Skills Assessment Manager)

MYitlab

Zoom

Microsoft Teams

Detail Engineering Specification Writing

Central Office

Remote

Banking

Teller

Robotics

Information

Analyst

SAS

Financial Aid Classes

Algebra1

Pre-Algebra

Geometry

Relational Database

Customer Support

Call Center

Technical Support

Health Care

Visual Basics

JAVA

SQL

T-SQL

Triggers

ASP.NET

Google Classroom

Office365

Computer Hardware

Student Support

DWDM

SONET

Transport Engineer

Central Office

Information Analyst

A+ Hardware

Drop Trend Analysis

EDUCATION

Completed Excel: PivotTables for Beginners training & MCSE prep course

American Intercontinental University, Dunwoody, GA 2002

MS Information Technology

Alabama A&M University, Normal, AL 1997

BS Electrical Engineering Technology, Minor in Mathematics

WORK EXPERIENCE

Broward College, Davie, FL Aug, 2021-Present(Part-time)

Computer Adjunct Instructor,

Remotely teach Computer and Internet Literacy which includes computer concepts, Microsoft Word 2019, PowerPoint 2019, and Excel 2019. Utilized Zoom, D2L(Desire to Learn) and SAM (Skills Assessment Manager) in delivering the Microsoft office Suite. Teach students about vlookup and other excel functions.

Broward College, Coconut Creek, FL April 15, 2021-July 22, 2021(Full-time)

Information Analyst(Financial Aid),

Remotely served as Information Analyst for Broward College. Used SAS and SQL and other software to extract data from databases. Worked with large datasets. Created various reports to assist the end users. Gained some exposure to PBI and SQL server. Interfaced regularly with the Assistant Vice-president and Senior Information Analyst.

Teleperformance, North Lauderdale, FL October 5, 2020 –November 18, 2020(Full-time)

Customer Service Representative,

Supported Agents needing assistance with Insurance Contracts and Applications.

Broward College, Pembroke Pines, FL Aug, 2020-May 2021(Part-time)

Computer Adjunct Instructor,

Remotely taught Computer and Internet Literacy which includes computer concepts, Microsoft Word 2019, PowerPoint 2019, and Excel 2019. Utilized Zoom, D2L(Desire to Learn) and SAM (Skills Assessment Manager) in delivering the Microsoft office Suite.

Teleperformance, North Lauderdale, FL July 9, 2020 – August 3, 2020(Full-time)

Technical Support Representative,

Learned how to supported customers needing Remote Technical Support assistance with Mobile Devices.

Phyl’s Academy Preparatory School, Margate, FL August, 2019 – Feb 5, 2020(Full-time)

Pre-Algebra, Computer Instructor, iready proctor and monitor,

Taught Pre-Algebra to Middle School students.

Taught Computers and Technology to Kindergarten through Upper School (Middle and High) students. Utilized iready (Skills Assessment Manager) software application in delivering the Math and Reading to most kindergarten and Upper School students. Monitored and advised students as needed.

Ben Gamla Preparatory Charter High School, Hollywood, FL April 2019-June 2019(Part-time)

Substitute Teacher,

Supervised students in the absence of their teachers.

Implemented the lesson plans of absent teachers.

Advised students as needed.

Huntington Learning Center, Pembroke Pines, FL March 2019-June 2019(Part-time)

Math and Reading tutor,

Assisted students with Math and Reading as needed.

Miami-Dade College, Doral, FL Jan, 2018-August, 2019(Part-time)

Computer Adjunct Instructor,

Taught Micro Computer Usage which includes Microsoft Word 2016, PowerPoint 2016, Excel 2016, and Access 2016. Utilized SAM (Skills Assessment Manager) in delivering the Microsoft office Suite. Advised students as needed.

BROWARD COUNTY SCHOOLS, Coral Springs, FL Oct 2017 – June 2018(Full-time)

Engineering and Design Instructor,

Taught Engineering and Design to 9th – 12th graders

Supervised and evaluated students as they and created their Lego Mindstorms robotics projects.

Supervised students as they worked on Mechanical Drafting, Car Design, Catapult, SolidWorks projects.

Broward Community College, Pembroke Pines, FL Aug, 2016-December, 2018(Part-time)

Computer Adjunct Instructor,

Taught Computer and Internet Literacy which includes computer concepts, Microsoft Word 2016, PowerPoint 2016, Excel 2016, and Access 2016. Utilized D2L(Desire to Learn) and SAM (Skills Assessment Manager) in delivering the Microsoft office Suite.

Miami-Dade College, Kendall, FL Sept, 2014-June 2017(Part-time)

Computer Adjunct Instructor,

Taught Micro Computer Usage which includes Microsoft Word 2013, PowerPoint 2013, Excel 2013, and Access 2013. Utilized SIMnet and SAM(Skills Assessment Manager) in delivering the Microsoft office Suite. Advised students as needed.

ASA College, Kendall, FL Sept, 2014-June 2017(Part-time)

Computer Adjunct Instructor,

Taught Remedial Math 1, Remedial Math 2, College Math, and Fundamentals of Computer Technology which includes Microsoft Word 2013, PowerPoint 2013, and Excel 2013. Advised students as needed.

Keiser University, Tallahassee, FL Nov, 2011-April, 2014(Full-time)

Computer Instructor,

Taught Introduction to Computer which includes computer concepts, Microsoft Word, Excel, Access, PowerPoint & A+ hardware.

• Administered Entrance Exams, Proficiency Exams, and TEAS exams.

• Reported Scores to the appropriate department.

• Supervised individual exams; to always maintain the integrity of the test.

• Provided necessary test materials.

• Provided a clean, quiet, appropriate space for the testing session.

• Communicated with faculty and students in a timely and detail oriented fashion.

• Promoted honest, integrity and fairness in the testing process.

• Safeguard the integrity of all exams before and after the testing session.

oUsed SimNet online training and assessment software for Microsoft Office skills. Evaluated instructor and students.

oWrote recommendations on behalf of students.

oAdvised students as needed.

oChaired a committee meeting in aid of working one-on-one with students to improve skills, learning and retention

oTutored and mentored students as needed to assist with retention and job search.

oSuccessfully revamped and redesigned the delivery of Introduction to Computers class to enhance learning and retention.

Broward Community College, Coconut Creek, FL Aug, 2010-Dec 2011(Part-time)

Computer Adjunct Instructor,

Taught Computer and Internet Literacy which includes computer concepts, Microsoft Word 2007, PowerPoint 2007, Excel 2007, and Access 2007. Utilized Blackboard and SAM (Skills Assessment Manager) in delivering the Microsoft office Suite.

Miami-Dade Community College, Kendall, FL Sept, 2008-Nov, 2011(Part-time)

Computer Adjunct Instructor,

Taught Micro Computer Usage which includes Microsoft Word 2007, PowerPoint 2007, Excel 2007, and Access 2007. Utilized myitlab in delivering the Microsoft office Suite. Supporter of Service Learning project.

NorthStar/AFL Network Services Inc., Davie, FL February, 2008-Dec, 2008(Full-time)

OSP Design Engineer,

Designed F2 Jobs(U-Verse)

Used OPEDS, LFACS, MAPVIEWER, MOBILE MAPPING, MICRO STATION and BST CAD.

Keiser College, FT. Lauderdale, FL August 07-June 2010(Part-time)

Computer Adjunct Instructor,

Taught Microsoft Word 2007, Excel 2007, PowerPoint 2007 and Access 2007. Used SAM to assist with Microsoft office training.

Mastec Inc., Boca Raton, FL August, 2006-May 2007(Full-time)

Detail Engineer,

Wrote three-part installation process of Engineering, Furnish and Install (EF&I) as it applies to telecommunications within the Central Office environment.

Familiar with Site Survey, Detail Spec Development; Update Central Office Drawing [AC layout, Floor plan, Grounding Scheme, Racking Scheme, Fiber Duct Scheme & Power layout].

Communicated with both internal and external customers

Utilized solid written and verbal communication skills.

Interacted with entities that are responsible for administration of related tasks. Proficient with ERMA, command tower, and familiar with TEOPS.

Broward Community College, Coconut Creek, FL Oct, 2006-May 2007(Part-time)

Computer Adjunct Instructor,

Taught Microsoft Word, Power Point, Excel, Access, basic computer, and office skills.

Keiser College, FT. Lauderdale, FL Jan 06-Aug 06(Part-time)

Computer Adjunct Instructor,

Taught Microsoft Word, Excel, Power Point and Access.

ITT Technical Institute, Ft. Lauderdale, FL MAY 2004 – NOV 2005(Full-time)

Electronics Program Chair/Instructor,

Served as Chairman for Electronics department at Advisory Committee meeting.

Advised students and support faculty in the implementation of curricula.

Administered Electronics department staff-Assigned responsibilities, represent the interests of the electronics department, understand and motivate staff, provide timely direction and counseling and otherwise develop staff.

Interviewed prospective instructor candidates.

Taught Trigonometry, Problem Solving, and Group Dynamics.

Gained exposure to Digital meters, digital circuits, logic Probes.

Read schematics

CHANCELLOR BEACON ACADEMIES HIGH SCHOOLS, North Lauderdale, FL Jan 2004 – May 2004 (Part-time(at first)+Full-time(Later))

Mathematics Instructor,

Taught Algebra 1 from the 9th – 12th grade

BROWARD COUNTY SCHOOLS, Fort Lauderdale, FL Aug 2003 – Dec 2003(Full-time)

Mathematics Instructor,

Taught Trigonometry and Geometry from the 9th – 12th grade

LUCENT TECHNOLOGIES, Atlanta, GA 1997-2003(Full-time)

Central Office Detail Engineer _ Power & Cable

Analyzed customer Telephone Equipment Order to determine customer’s requirements. Analyzed and wrote DC Power and Cable Engineering specifications for Fiber-optic Network Telecommunications Equipment in AT&T’s and BellSouth’s Network to meet customer requirements of OC-12, OC-48 and OC-192 SONET technologies. Provided fiber, fiber duct applications and cable racking for BellSouth’s transmission and transport equipments. Traveled and participated in site-surveys geared towards cable and power discipline. Updated Job drawings to reflect central office additions and adjustments to be made by installers. Provided installers with Engineering specifications, cable running list, schematic, advice and materials to conduct installations.

Acted as technical advisor/consultant on customer problems of installation. Interfaced with Customers, Installers, Customer Service Representatives, Project Managers, Technical Managers, Editing and fellow Engineers.

Key Accomplishments:

Completed Master’s in Information Technology

Gained knowledge of TCP/IP, Subneting, DHCP/Dynamic IP Addressing, WINS, DNS, Network Topologies, HTTP proxy servers, Bridges, Cisco Routers and Hubs.

As a-team, used ASP to develop an application to track alumni information.

Displayed data, integrating HTML formatting into ASP.

Inserted, updated and deleted database records through an HTML interface.

Assisted in the creation of a team’s web page.

Connected to database using ASP, and ADO without an ActiveXDLL.

Installed and used Citrix software to update customer records.

Developed and submitted training proposal to management for various departments.

Guided fellow engineer on the power distribution engineering specification-writing process.

Represented Engineering at Engineering an Installation monthly meeting.

Managed and improved department’s quality metric reports by 20%.

Active participant in the Engineering Performance Improvement Trial that significantly improved the on-time delivery of customer’s orders and subsequently cut the cycle-time of these orders in 1/2.

Alabama A&M University, Normal, AL 1992-1996(Part-time)

Professor’s Assistant (Dept. of Nutrition),

Assisted in the acquisition of materials for publication. Administered questionnaires and gathered information for statistical analysis. Coded statistical data for input and analysis of statistical results. Assisted in meeting deadlines for publication and proposals.

Key Accomplishments:

Assisted and worked alongside key player who was responsible for coding and analyzing statistical data

Active participant in 2 funded proposals

o$249,000 funded by USDA –1992-1997

o$50,000 funded by Dept of Health and Human Resource- 1992-1994

AFFILIATIONS

National Society of Black Engineers-Alumni

IEEE-Alumni

Contact this candidate