Service Representative Office Assistant
Resume:
ALEXANDRA EDINGTON
A
**** ****** **. ******** *******, CO
*****************@*****.***
Hard-working professional with years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company.
WORK EXPERIENCE
Team Lead
11/2019 to 10/2021
Honey Baked Ham
Colorado Springs, CO
Assist customers on phone by greeting them, answering questions, and asking questions to identify needs, and finding solutions to problems
Assists with team responsibilities by cleaning, managing cash register, and product merchandising Setting goals for performance and deadlines in ways that comply with company's plans and vision Monitoring employee productivity and providing constructive feedback and coaching Prioritize immediate needs and suggest alternate means of solving problems Provided on job training, including service enhancement techniques Assistant
02/2017 to 20/2109
Herrera Brother's Flooring
Denver, CO
Communicated with supervisor, customers and co-workers during delivery process Maintained assigned tools, equipment and inventory Worked as scheduled to maintain production deadlines Maintained pleasant demeanor with customers and co-worker Supported company's goals and represented company positively and professionally Office Assistant
10/2019 to Present
Fraser Valley Plumbing and Heating
Colorado Springs, CO
Create documents, maintaining databases and sending memos and emails Collecting, filing and organizing office documents, such as reports and confidential records Managing digital document filing, including encrypted documents and email correspondence Preparing or processing invoices or estimates
Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks Transcribing or taking notes during meetings and writing minutes, memos and/or agendas SKILLS
Computer skills - 10+ years
Communication experience - 10+ years
Leadership experience - 2 years
Problem solving abilities - 10+ years
Multitasking abilities - 10+ years
EDUCATION
Red Rocks Community College
High school or equivalent
06/2019 to 06/2019
Contact this candidate