Kitchen Staff Customer Service

To whom it may concern,

As a highly skilled professional in the restaurant business, I was very interested in your posting for the Manager position. My experience aligns well with the qualifications you are seeking. I am positive that with my expertise and abilities I would make a valuable addition to your company.

With over 35 years’ experience in the restaurant business, I am accomplished in diverse functions including training exceptional staff, managing food and labor costs, maintaining key relationships, and developing, implementing, and optimizing procedures. My solid career history is also built on exceptional organizational, strategic planning, and people management abilities. Every business I have managed or owned, I have been able to increase revenues and find opportunities to grow the business.

In addition to my experience and personal qualities, I have always strived for continuous improvement whether it be towards staff training, customer service or menu offerings. Over the years, I have trained over 100 people in various positions in the restaurant industry, many who started with no experience and moved on to become chefs, and front of the house managers.

In 2022, I made the difficult decision after 29 years to sell my seasonal business due to the challenges of finding quality help and the desire to be closer to my family. However, I remain committed to finding full-time employment and look forward to bringing my experience to a manager's role.

Please review my attached resume for additional details regarding my expertise and career achievements. I look forward to hearing from you.

Thank you for your time and kind consideration.

Sincerely,

Anthony Piekart

Anthony Piekart

Restaurant Owner & Manager

Maywood, NJ • ********@***.*** • +1-201-***-****

PROFESSIONAL EXPERIENCE

Key Accomplishments

•Sustained 25+ year relationship with numerous vendors

•Converted a 40-seat pub into a full-service restaurant of 110 seats & doubling staff and tripled the income from $225,000 annually to over $ 600,000 in 18 months

•Purchased the Broad Street Cafe that was making an annual revenue of $ 195,000 and increased the annual revenue to $780,000.

Coronado Cafe @ El Coronado Resort Wildwood, NJ

Owner, Chef & Manager 1993-2022

Management/Administration

•Developed and executed extensive Breakfast and Lunch menu.

•Trained over 50+ front of the house staff and kitchen staff.

•Planned menus, estimated food and beverage costs, purchased inventory.

•Maintain equipment inventory and research and purchase new kitchen equipment as needed.

•Annual review of all menus and calculate ideal price points.

•Collaborate with hotel to offer special amenities to the guests (parties, ice cream sundaes, weekly BBQs)

Executive Chef

•Develop Daily kitchen schedules and delegate work responsibilities.

•Schedule and receive food and beverage deliveries.

•Trained all kitchen staff.

•Responsible for all day-to-day culinary operations, including serving 150-200 breakfasts daily.

•Coordinated and executed over 60+ catering parties for 400+ people.

•Created new menu options for clients with allergies or diet restrictions including vegan, gluten-free and keto-friendly dishes.

•Manage food and staff safety procedures that resulted in 29 years of passed health inspections.

B.Bs Bar & Grill Queens, NY

Manager & Co-Owner 2013-2015

• Managed all aspects of kitchen operations (training, health regulations, equipment assessment)

•Managed construction and improvements of location

•Improved operations by installing and implementing a POS System.

•Designed menu and trained kitchen staff.

Villa Nova Cafe Wildwood, NJ

Owner 1993-1994 & 2006-2007

•Manage Staff & Scheduling

•Train all staff

•Schedule and receive all food and beverage deliveries.

•Responsible for banking

Shore Plaza Cafe Wildwood, NJ

Owner 1993-1994

•Managed staff

•Train all staff

•Schedule and receive all food and beverage deliveries.

•Managed the banking.

Broad Street Cafe Long Island, NY

Manager & Co-Owner 1990-1993

•Managed staff of 20

• Developed relationships with the local community by sponsoring local athletic teams.

•Led the expansion & successful redesign of the business by purchasing next door retail space.

•Managed the banking.

Bo Dain’s Bar & Grill Queens, NY

Manager 1989-1990

•Manage Staff

•Responsible for Scheduling

•Responsible for Training all staff.

•Securing entertainment

•Followed all NYS Liquor requirements.

•Developed relationships with the local community by sponsoring local athletic teams and resulting in increased awareness and revenue.

•Responsible for addressing and resolving customer complaints.

Bears Den Bar & Grill Queens, NY

Bartender & Manager 1988-1989

•Tended bar.

•Responsible for liquor inventory

•Followed all NYS Liquor requirements.

•Responsible for scheduling

•Responsible for addressing customer complaints.

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