Service Representative Office Assistant
Resume:
Patricia Ard
Franklinton, LA *****
**************@*****.***
Willing to relocate to: Hammond, LA - McComb, MS - Bogalusa, LA Work Experience
CSR - Customer Service Representative
Harbor Financial Services - Amite, LA
September 2022 to June 2023
Assist customers with their accounts and answering general questions Application assistance and assistance with payments Solicitations by direct phone calls and mailing letters to customers CSR - Customer Service Representative
Maximus Health Services - Bogalusa, LA
August 2018 to May 2021
Assisted customers with their accounts and answering general questions. Performed outbound calls to customers and answered inbound calls
Assisted customers with searching for and enrollment in a healthcare plan. Also provided assistance to Medicare recipients including referrals, plan enrollments, changing plans etc. Education
College Degree in Medical office
Northshore Technical College-Sullivan Main Campus - Bogalusa, LA August 2010 to May 2012
Skills
• Computer skills
• Communication skills
• Typing
• Account Management
• Sales
• Outbound Sales
• Time management
Certifications and Licenses
Certificate of technical studies
August 2010 to Present
Technical Diploma Medical Office Assistant
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