WALTER OTIENO
P.O. Box *****- *****. Nairobi, Kenya. Phone: +254-*********, Email *********@*****.***. Personal Information
Date of Birth 28
th
Dec. 1980
ID No. 22226130
Marital status: Married
Languages: English and Swahili.
Education
Bachelor of commerce, Kenyatta University, Nairobi, December 2014 Majors: Marketing.
Diploma, Business Information Technology- Strathmore University, Nairobi, Incomplete. Class BCE JON-107 since 2001- Rocky Driving School Career Objective:
My goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Business Development Manager, Simpson Lane Services, November 2014 – September 2022
Helped the sales team grow their territory sales by 20%.
Developed a new employee orientation program that 100% of the company locations adopted.
Responded to over 85 customer calls daily and solved 90% of their concern
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives Business Development Manager, Africa Network for Animal Welfare, Nairobi September 2010 - September 2014
Developing a business development strategy focused on financial gain
Arranging business development meetings with prospective clients
Executed and spearheaded internal and external business strategies to optimize customer relationships
Proactively reached out to new customers to set up presentations/ meetings
Developed proposals, negotiated terms and conditions, and implemented contractual agreements with accountability for delivering strong financial results
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers Web Developer, Kenya Sugar Board, Nairobi - March 2010 - September 2010.
Designing, coding and developed websites, from layout to function and according to company specifications.
Created visually appealing sites that feature user-friendly design and clear navigation.
Assist in updating application development policies to ensure that all future applications meet the latest technical requirements.
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Help set up systems or resolve issues.
Set up new users' accounts and profiles and dealt with password issues. Skills:
Strategic planning.
Procedure development.
Team building.
Customer care.
Communication and interpersonal skills..
Negotiation skills.
Networking.
Referrer:
1. Raymond Odera
Executive Director, Simpson Lane Services
Cell Phone: +254-***-******.
2. Maureen Magalasia
Finance Director, Africa Network for Animal welfare. Cell Phone: +254-***-***-***.
3. Michael Wakahe
Executive Director, Shujaa Solution
Cell Phone: +254-***-***-***.