Cathleen Connors

Telelink

Warren, OH *****

adxpft@r.postjobfree.com

+1-330-***-****

Worked as a QA Supervisor Trainer Developer Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Call Center Supervisor/Trainer

Telelink Communications - WarrenOH

May 2014 to 2018

Did a quality review each day on 25 plus representatives listening to their calls to make sure they were working inside the qa guidelines Also trained new hires Sales Representative

Neocom

May 2009 to February 2016

Customer Service Representative

Connors & Accociates

June 1994 to May 2001

While working at neocom i was primarily on the phones selling, maintaining a min of 25 sales per week for commission

• Provided assistance to clients

Education

Three years of college in Speech Communication

The Grier School,Curry College,Youngstown State

September 1982 to September 1989

Youngstown State

Boston College

COLLEGE 3 years in SPEECH COMMUNICATION

Curry College - Milton, MA

Skills

• Sales,inventory, traffic controller

• Marketing

• Retail Sales

• Quality Assurance

• Cold Calling

• Sales Management

• Quality Control

• Quality Inspection

• Outside Sales

• Inside Sales

• Account Management

• Management

• Outbound Sales