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Production Worker Customer Service

Walnut Creek, CA
June 15, 2023

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Sandra Medrano

Concord, CA *****


Dynamic coordinating experience. Ability to assist and execute significant administration duties in a timely manner. Responsive and organized. Excellent and personable customer service/client relations demeanor. Enthusiastic and kind work attitude that contributes to a pleasant work environment. Willing to relocate to: Pleasant Hill, CA - Walnut Creek, CA - Pleasanton, CA Work Experience

Classroom Behavioral Aid

Maxim Healthcare Staffing - San Ramon, CA

August 2022 to February 2023

School behavior Aid

ATX Learning - Antioch, CA

January 2022 to July 2022

• Taught ABC's and numbers to 14 students with severe autism

• Communicated with parents regarding progress of education and social skills.

• Updated IEP daily with Special Education teacher.

• Taught and supported a class of 14 children with mod to severe behaviors.

• Reviewed work of children during circle time and sessions.

• Proposed intervention plans for each child, including short and long term goals, frequency and duration. Registered Behavior Technician (RBT)

Dream Lane ABA - Multiple Locations

September 2021 to February 2022

• Structured one-on-one instruction with children with Autism and other developmental disabilities in their home setting.

• Create a fun and supportive learning environment for children with special needs implement educational programs and behavior interventions as designed by a Behavior Analyst Supervisor.

• Promote the development of functional communication skills.

• Support independence with adaptive living skills (daily routines)

• Collect clinical data and track progress.

• Participate in team meetings with a BCBA, parents, and other team members. Registered Behavior Technician (RBT)

Trumpet Behavioral Health - Dublin, CA

June 2021 to September 2021

• Apply behavioral techniques to special children, based on the collection of data collected by the technique and their guardians.

• Provide services that is specialized in techniques that will assist in life skills, socially acceptable behavior, and communication skills for children diagnosed with their specific Autism disorders.

• Employing techniques such as behavior modification and positive reinforcement. Protective Gown Assembly Line

Daniels Wood Land, Inc

April 2020 to August 2020

• Manufacture plastic gowns to protect emergency responders during the Coronavirus Pandemic.

• Orchestrated organizational assembly strategy to produce products to conform to design specifications.

• Used established assembly instructions to complete jobs efficiently.

• Boxed, labeled and moved items to keep production lines moving swiftly.

• Maintained work area safety and appearance, focusing on safety, organization and cleanliness.

• Recognized defective material and reported issues to management to facilitate prompt resolution.

• Contributed to team-based environment to maintain line productivity and meet expected deadlines. Food Preparation/Production Worker

Rustic Fire Company - Paso Robles, CA

March 2019 to April 2019

• Packaged and stored food products appropriately to ensure handling and preservation.

• Re-stocked, organized and arranged service and food stations.

• Maintained clean and sanitized work area in accordance with food safety guidelines avoiding cross- contaminations of raw and prepared food products.

• Cross-trained in other kitchen positions to support team and meet customer needs.

• Followed recipes and customer requests to prepare high-quality, delicious meals.

• Organized ingredients and restocked supplies to prepare for busy periods.

• Juggled multiple projects and tasks to ensure high quality and timely delivery.

• Demonstrated self-reliance by meeting and exceeding workflow needs.

• Exceeded customer satisfaction by finding creative solutions to problems. Education

High School Diploma

Paso Robles High School - Paso Robles, CA

June 2020

No Degree

Cuesta College - Paso Robles, CA


• Customer Service

• Food Service

• English

• Restaurant Experience

• Organizational Skills

• Kitchen Experience

• Exceptional and courteous customer service (4 years)

• Autism experience (6 years)

• Time management

• Highly detail oriented

• Sharp communication skills - Both written and verbal

• Proficient typing

• Thrives in a fast paced work environment

• Self motivated in any work environment

• Adaptive team player

• Monitoring

• Active Listening

• Instructing

• Childcare (6 years)

• Special education (6 years)

• Special needs (5 years)

• Applied Behavior Analysis

• Behavioral Health

• Behavioral Therapy

• Developmental Disabilities Experience

Certifications and Licenses

Driver's License

September 2020 to September 2024


July 2022 to July 2024

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