Marc Jackson

Trainer & Motivational Speaker

910-***-****

ABOUT ME

adxp76@r.postjobfree.com

Atlanta/GA

Motivated, highly-skilled training and management specialist with a strong foundation in technical savvy, rapport-building, efficiency, and problem-solving.

United States Marine Veteran with 26 years of outstanding leadership in service. Administration/Personnel Instructor. Administrative expert and charismatic communicator. Well-versed in all forms of communication, audience engagement, collaboration, and goal achievement.

EDUCATION

Master of Arts, Human Resources Management

Webster University, Saint Louis, MO 2009

Bachelor of Arts, Business Administration

Campbell University, Buies Creek 2002

SKILLS

EXPERIENCE

Motivational Speaker

Various Non-Profit Organizations Atlanta, Ga 2010-Present

Public speaking and motivation

Discipleship and leadership training

Developing one-on-one life coach plans

Creating presentations and lesson plans

Lead Customer Service Trainer & Representative:

SSA: Office of Disability Adjudication and Review / Macon, Ga / 2014-2022

Serve as Sr. legal assistant and office administrative specialist for several administrative law judges.

Troubleshoot basic technical and hardware issues to prevent interruptions in productivity.

Conducting in-depth research to resolve complex issues.

Document management (composing documents, faxing, emailing, scanning, copying, and printing).

Administrative Assistant/Customer Service Representative

SSA: Office of Disability Adjudication and Review / Macon, Ga / 2011-2014

Trained personnel on internal operating systems and documentations procedures and federal government electronic travel program.

Manage large volumes of sensitive legal documents including completion, filing, and updating case files.

Collaborate closely with interdisciplinary teams at all levels to optimize operational efficiency and service.

Follow up on open cases to ensure complete and accurate submission of all required documents.

Contact this candidate