Andrea Koskela

Hibbing, MN

adxp6m@r.postjobfree.com

+1-218-***-****

Authorized to work in the US for any employer

Work Experience

Referral and Eligibility Specialist

Lakeview Behavioral Health - Hibbing, MN

February 2023 to Present

Working as a Referral & Eligibility Specialist involves scheduling patient appointments, maintaining accurate records and data, checking patient insurance information and making sure it is active, and communicating with insurance companies. I receive referrals and process all referrals sent to me through several different sources. Following up with patients after the intake process. This is for all programs, mental health and SUDs. This position requires organizational skills, communication skills, and knowing the computer software and insurance portals. Also keeping the patient's information confidential at all times.

Release of Information Specialist

Range Mental Health Center - Hibbing, MN

August 2021 to February 2023

I am the only employee for the Health Information Department for this company. I send and receive requests for medical records, per request of the provider, client or other company. Verifying documents are legal and valid. Obtaining release of information's from clients, either per request of the provider or the client. Validating court orders and legal documents are valid. Revising letters and sending out any letters. Receiving referrals, I am the one to open the chart, document, scan, and send to the correct provider. I also assist the treatment center with their records. I scan records/releases into clients charts, again, verifying ALL information is correct and updated. I am the first point for any records coming in or out of the facility, always making sure to follow confidentiality rules to protect the clients private information.

Nursing Assistant

Heritage Manor - Chisholm, MN

September 2020 to June 2021

I take care of elderly residents with mental health issues, health issues and dementia/alzheimers. I help them with their daily routine, getting ready for the day, eating, hygiene, showers, toileting and feeding, during the day, often dealing with behaviors and redirecting the residents. Making sure they are comfortable throughout their day, getting them anything that they would need. Therapeutic Recreation Director

Monarch Healthcare Management - Grand Rapids, MN

April 2020 to September 2020

I provide daily activities for residents. I do resident assessments upon admission, also 5 day, quarterly and annual assessments. Creating an activity program that best suits all residents with mental health, dementia, cognitive issues or short term/long term stays. Making employee schedules, training/ education, employee interviews and training. We would also help the residents with any financial paperwork or paperwork they would have from the county or social security. Facility Manager

Hillcrest/Range Development Company - Hibbing, MN

November 2008 to April 2020

I made sure the day to day duties were completed at all facilities, housekeeping, maintenance, activities, daily cares. Completing schedules for employees, employee training, employee discipline and interviews. Supply orders/inventory, Food orders/inventory. Daily and monthly family contacts. Arranging resident appointments and transportation. Auditing all facilities to make sure they are in regulation and all paperwork had been filed and completed correctly. Helping residents with county and financial paperwork for their workers or hospitals or clinics.

Education

Associate's degree in Medical Billing & Coding

Ultimate Medical Academy-Tampa - Tampa, FL

August 2022 to Present

High school diploma

Hibbing High School - Hibbing, MN

Skills

• Facilities Management (10+ years)

• Operations Management

• Supervising Experience (10+ years)

• Project Management

• Management (10+ years)

• Quality Assurance

• Project Planning

• Strategic Planning

• Budgeting

• Alzheimer's Care (10+ years)

• Dementia Care (10+ years)

• Facilities Maintenance

• Customer service (10+ years)

• HIPAA

• Medical Records

• Clerical Experience

• Hospice Care

• Senior Care

• EMR Systems

• Medical Scheduling

Additional Information

I am currently going to school (online at Ultimate Medical Academy). I am completing my Associate Degree and obtaining my Medical Coding & Billing degree. I wish to pursue more of the billing aspect and business management once I graduate in December of 2023.

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