Service Representative Customer
Resume:
SHELKIE JANICEK
***********@*****.***
EXPERIENCE:
OCT. 2021 TO PRESENT
Radiant Plumbing and AC
●Answering phone calls from customers needing to set up service
●Taking payments
●Updating customers on appointment information
●Updating spreadsheets
FEB. 2020 TO APRIL 2021
DISPATCH HOME SERVICES, DISPATCHER
●Answer phone calls from customers needing to set up service.
●Providing customers with up-to-date information about the work that is being performed
●Assist with warranty companies with billing and ordering parts if needed.
●Updating all warranty company on all open work orders
●Running credit cards for services that have been done
AUG. 2016- AUG 2019
COUNSELOR SECRETARY, OP NORMAN JUNIOR HIGH
●Assist counselors with day to day duties such as projects, reports, work with confidential documents (student files, etc.) and schedule meetings.
●Answer phones and provide needed information to callers.
●Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management and recording application.
AUG. 2009- MAY 2016
INCLUSION AIDE, OP NORMAN JUNIOR HIGH
●Assist teachers in the classroom environment.
●Work one-on-one with Special Ed Students, enter in the classroom or small group setting.
●File
SEPT. 2005- MARCH 2008
CUSTOMER SERVICE REPRESENTATIVE, STEVE SILVER COMPANY
●Answer phones and provide needed information to callers.
●Track shipments for oversea containers entering any US ports.
●File
EDUCATION
MAY 2000
HIGH SCHOOL DIPLOMA, KAUFMAN HIGH SCHOOL
SKILLS
●Microsoft Word
●Garageband (This is a recording program. I would use this to record the test and other work needed for any special ed student)
●QuickBooks
●Organized
●Excel
●PowerPoint
●Strong personal/ communication skills
●Efficient
●ESC
●Dialpad
●Service Titan
●ADP
Contact this candidate