OEG Building Materials - Order Entry Clerk
Old Bridge, NJ • 02/2023 - 06/2023
Petro Home Services - Appointment Scheduler
South Plainfield • 01/2010 - 01/2023
Office Depot - Copy Center Associate
Edison, NJ • 08/2014 - 10/2021
Staples - Copy Center Associate
South Plainfield, NJ • 01/2013 - 10/2017
Brooks Brothers - Order Entry
WORK HISTORY
• Completed accurate order entry and data verification. Examined orders to confirm accuracy, completeness and adherence to customer requirements.
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Answered phone calls and answered questions from potential customers.
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Handled complaints and questions, and re-directed calls to other team members.
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Acted as first point of contact and set appointments for prospective clients.
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Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
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Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
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Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
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Completed complex customer orders accurately and within quoted time limit.
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Provided mounting and laminating support to preserve and protect documents and photos.
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Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
•
Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
•
Completed complex customer orders accurately and within quoted time limit.
•
Provided mounting and laminating support to preserve and protect documents and photos.
•
SKILLS
• Account Inquiries
• Maintaining Clean Work Areas
• Microsoft Excel
• Accurate Data Entry
Middlesex County Vocational School Perth
Amboy
Perth Amboy, NJ • 06/1990
High School Diploma
EDUCATION
EDWARD SHILLING E: ************@*****.***
P: 908-***-****
A: Edison, NJ 08837
WWW: Bold Profile
Edison, NJ • 04/1999 - 10/2011
Bradlees Department Store - Cash Office Associate
Woodbridge, NJ • 08/1989 - 10/2000
• Completed accurate order entry and data verification. Examined orders to confirm accuracy, completeness and adherence to customer requirements.
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Communicated with customers to address order inquiries, changes and cancellations.
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Processed customer orders in line with established policies and procedures.
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Communicated with customers to answer questions and perform account maintenance.
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Balanced safe, prepared tills, and prepared register bags for next sales date.
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• Prepared bank deposits and corporate cash shipments. Sorted and counted coin and currency to make change for associates.
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Investigated discrepancies of cash register and POS System totals to resolve errors.
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I've been a dependable, and valued employee in many companies. I'm a fast learner and hard worker. Sadly I've often fallen victim to companies I would have stayed at closing up or moving locations.
I've spent a lot of time in the printing, retail, appointment scheduling and some time in data entry.
I'm looking forward to this next adventure.
READING