JULIA C. ROBINSON
Riverside, ca 92504
***************@*****.***
OJBECTIVE
Seeking a Customer Service position with opportunity for
Professional growth (and help people)
WORK HISTORY
LOS ANGELES COUNTY USC Healthcare Network 2006-2022
Violence Intervention Program
Distribute, record and index subpoenas for VIP: check documents for
Completeness, accuracy and compliance with legal requirements: Proxy time
Cards, Police Billing, keep schedule for conference room, Time Studies answer
questions and give information to public concerning complaint procedures and
setting up appointments: Greet and provide directions/physical assistance to
Patients that need wheelchairs, direct family members/visitors: Operate copy machine and computer; act as receptionist for Administration and staff, Distribute mail; relieved co-workers for breaks
Martin Luther King Medical Center 1997-2006
Neonatal ICU/Pediatric ICU/pediatric ward
Intermediate Clerk
Answered inquires about patients; Admit/Discharge patients; delivered Specimens to laboratory; make appointments; answered phones; ordered supplies
Martin Luther King Medical Center 1987-1997
Emergency Room
Intermediate Clerk
Answered phone; call patients/family; Admit patients; delivered specimens to the laboratory; Answered paramedic calls processed admission of patients and transferred to the ward
QUALIFICATION
GED
Job Corp
SKILLS
Computer/copier
(some Customer Svcs
training)