YVONNE SANTA CRUZ
adxoru@r.postjobfree.com 520-***-**** Marana, AZ 85658
Summary
Skilled Recreational Leader with talent for planning senior Center activities, sports programs and special event activities. Energetic and driven leader bringing 25-year background in related roles. Ready to leverage experience and abilities to take on challenging new role.
Skills
Problem-Solving
Customer and Service-Oriented
Computer Proficiency
Verbal and Written Communication
Team Leadership
Scheduling Events and Programs
Activity Planning and Coordination
First Aid and CPR
Friendly, Positive Attitude
Microsoft Office
Collaboration and Teamwork
Activities of Daily Living
Arts and Crafts
Camp Operations
Group Recreation
Sports and Games
Health and Wellness
Decision Making
New Hire Orientation
Experience
Town of Marana Marana, AZ
Recreation Programmer
10/2004 - 06/2022
I began as a park's maintenance worker
Preschool teacher
After school program leader
Senior center programmer
Coach summer camps
Special event facilitating
Sports League Organization
Field operations
Met with staff to discuss rules, regulations and work-related problems.
Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
Administered first aid and notified emergency medical personnel.
Developed events and programs in consideration of needs, abilities and interests of participants.
Conferred with management to discuss and resolve participant complaints.
Directed aquatics, gymnastics, or performing arts.
Organized, led and promoted interest in recreational activities.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Supervised and coordinated work activities of personnel.
Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Scheduled summer activities, field trips and visits to cultural institutions and recreational swimming pools.
La Paloma Spa Tucson Estates, AZ
Service Express Agent
05/1998 - 03/1999
Received incoming calls and coordinated with staff to fulfill customer requests.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Contributed to business growth by confirming customer satisfaction with service and quality.
Took special orders in person and over telephone, generating additional revenue every month.
Education and Training
Pima Community College Tucson, AZ
Some College (No Degree) in Child Development