Sales Representative Customer Service

Jonathan Butto Executive Sales Representative

Charlotte, NC ***.*********@*****.*** 302-***-**** www.linkedin.com/in/jonathan-butto Professional Summary

As a highly motivated and results-driven sales executive, I bring a proven track record of success in driving revenue growth and exceeding sales targets across various industries. With over 3 years of experience in consultative sales, I have honed my ability to identify customer needs, develop compelling sales strategies, and build strong, lasting relationships with clients. As I pursue my next opportunity, I am eager to apply my skills and experience to a dynamic sales environment where I can drive revenue growth and contribute to the success of the organization. With my strong communication skills, competitive drive, and passion for sales, I am confident that I can make a positive impact on any sales team.

Key Skills

● CRM software

● Sales enablement tools (e.g. Outreach,

ZoomInfo)

● Data analysis and reporting tool (e.g. Excel)

● Online collaboration and communication

tools (e.g. Slack, Zoom, Microsoft Teams)

● Social media platforms and marketing tools

(e.g. LinkedIn, Instagram, Facebook)

Professional Experience

Executive Sales Professional Tom James Company Charlotte, NC Sept. 2022 - Present

● Built and maintained relationships with key clients, resulting in a 73% average in repeat business and a 27% increase in average order size.

● Exceeded monthly sales targets by 15% through effective prospecting and lead generation techniques.

● Maintained accurate and up-to-date sales records and pipeline management in CRM, resulting in a 92% accuracy rate for sales forecasting and reporting.

● Demonstrated expertise in product knowledge and industry trends to effectively consult with clients and increase overall customer satisfaction ratings.

Leasing Agent Campus Advantage Columbia, SC July 2021 - August 2022

● Conducted market research to determine optimal rental prices for units, resulting in a 18% increase in rental revenue for the complex.

● Demonstrated expertise in leasing policies, lease negotiations, and lease agreements to effectively communicate with potential residents and increase overall customer satisfaction ratings.

● Developed and implemented effective marketing strategies, resulting in a 35% increase in website traffic and a 28% increase in lead generation.

● Coordinated and hosted successful community events, resulting in a 10% increase in resident engagement and retention.

Server & Bartender Various Restaurants Columbia, SC Dec. 2018 - Sept 2022

● Consistently delivered exceptional customer service to an average of 50+ guests per shift, resulting in a 94% satisfaction rating on customer surveys.

● Demonstrated mastery of a wide range of beer, wine, and cocktail offerings, with a proven ability to make recommendations that increased average per-customer spending by 20%.

● Maintained a clean and organized bar area, reducing wait times for drinks and improving overall customer satisfaction.

Advertising Sales Representative Garnet Media Group Columbia, SC Aug. 2018 - May 2019

● Developed and maintained relationships with key advertising clients, resulting in an increase in duplicate business and a 25% increase in referral business.

● Created and executed strategic advertising campaigns for clients across various media channels, resulting in a 15% increase in brand awareness and a 22% increase in customer engagement.

● Actively participated in training and development programs to improve sales skills and stay up-to-date on industry trends and best practices.

Education

Bachelor of Science University of South Carolina Aug. 2018 - May 2022 Business Administration GPA 3.5/4.0

● Majors: Marketing & Human Resources Minors: Advertising & Public Relations

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