APPLICANT'S RESUME
PERSONAL INFORMATION
Name
Mrs. Pham Thi Ngoc
Marital status
Married
Cellphone
Skype ID
live:.cid.929e623d665cc73
Email address
adxomd@r.postjobfree.com
Linkedin Profile
Date Of Birth
Feb 08, 1993
Nationality
Vietnamese
Current Location
Hatinh City, Vietnam
Current Organization
Unemployed
Current Profile
N/A
Current Team
N/A
Reporting To
N/A
Expected Salary
130,000 Peso per month
Notice Tenure
4 years
Remarks
- Candidate has total 4 years of experience in used Japanese in Hanoi, Vietnam
- Candidate has 1 year of experience in customer service in insurance company.
- Candidate is an expertise in customer support
- Motivation to apply: love to learn new things, new challenges
HIGHLIGHTS
●CAREER HIGHLIGHTS:
-Career path in the next 3-5 years: I will be able to adapt, enjoy and love the job. I would love to be promoted to a higher position
-Achievement: excellent staff
●SKILLS
-Languages: English (toeic730 IIG Vietnam), Japanese (N2) Vietnamese
-Personality: loving, patient and approachable
-Fast learner, familiar with microsoft products
EDUCATIONAL HISTORY
Time Duration
Qualification & Name of Institution
2012-2017
Vietnam National University of Agriculture.
PROFESSIONAL SUMMARY
-1 year intership in Miyaghi, Japan.
-4 years is japanese teacher
-1 year is customer service in insuarance company
WORKING EXPERIENCE
Time Duration
3/2017~ 3/2018
Intership in Miyaghi, Japanese
Duties
Inventory management
Time Duration
5/2018~ 12/2020
Japanese teacher at Hoang Long cms
Duties:
Main responsibilities:
- Teach Japanese
- Manage rule
- Employee training
1/2021~now
Customer service at an insurance company
Duties
Handling customer concerns through phone, chat, email
- Deal directly with customers either by live chat or mail
- Respond promptly to customer inquiries
- Handle and resolve customer complaints