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Customer Service Support

Location:
Quezon City, Philippines
Salary:
120000
Posted:
June 13, 2023

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Resume:

APPLICANT'S RESUME

PERSONAL INFORMATION

Name

Mrs. Pham Thi Ngoc

Marital status

Married

Cellphone

091********

Skype ID

live:.cid.929e623d665cc73

Email address

adxomd@r.postjobfree.com

Linkedin Profile

Date Of Birth

Feb 08, 1993

Nationality

Vietnamese

Current Location

Hatinh City, Vietnam

Current Organization

Unemployed

Current Profile

N/A

Current Team

N/A

Reporting To

N/A

Expected Salary

130,000 Peso per month

Notice Tenure

4 years

Remarks

- Candidate has total 4 years of experience in used Japanese in Hanoi, Vietnam

- Candidate has 1 year of experience in customer service in insurance company.

- Candidate is an expertise in customer support

- Motivation to apply: love to learn new things, new challenges

HIGHLIGHTS

●CAREER HIGHLIGHTS:

-Career path in the next 3-5 years: I will be able to adapt, enjoy and love the job. I would love to be promoted to a higher position

-Achievement: excellent staff

●SKILLS

-Languages: English (toeic730 IIG Vietnam), Japanese (N2) Vietnamese

-Personality: loving, patient and approachable

-Fast learner, familiar with microsoft products

EDUCATIONAL HISTORY

Time Duration

Qualification & Name of Institution

2012-2017

Vietnam National University of Agriculture.

PROFESSIONAL SUMMARY

-1 year intership in Miyaghi, Japan.

-4 years is japanese teacher

-1 year is customer service in insuarance company

WORKING EXPERIENCE

Time Duration

3/2017~ 3/2018

Intership in Miyaghi, Japanese

Duties

Inventory management

Time Duration

5/2018~ 12/2020

Japanese teacher at Hoang Long cms

Duties:

Main responsibilities:

- Teach Japanese

- Manage rule

- Employee training

1/2021~now

Customer service at an insurance company

Duties

Handling customer concerns through phone, chat, email

- Deal directly with customers either by live chat or mail

- Respond promptly to customer inquiries

- Handle and resolve customer complaints



Contact this candidate