Data Entry Patient Representative
Resume:
L O R N A W O O D
********@*******.***
Suwanee, GA 30024
PROFESSIONAL SUMMARY
Dedicated healthcare professional experienced in community health, clinical research and customer service. Good communication skills and planner with excellent organizational skills and a strong attention to detail.
SKILLS
Coordination Multitasking
Health education Community relations
Healthcare advocacy Research
Verbal communication Teamwork
SalesForce Quality Assurance
Patient education Recruiting
Data analysis Computer Skills
Data Entry Experience Conflict Resolution
EXPERIENCE
COVID-19 Disease Investigator, Access Point, Sep 2020 Current, Louisville, Ky Working within a Notification Project team reconciling case/contact files and updating all documentation with increased accuracy.
Safeguarded patient privacy with strict adherence to HIPAA guidelines. Followed a set protocol for contacting newly diagnosed COVID-19 cases. Completed data entry to facilitate case interviews and elicited close contacts into designated system. Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
Performed daily patient monitoring until the close of each case/contact file. Worked the FAQ line and aided in scheduling Vaccines and COVID-19 testing for individuals with needs.
Purchase order and Inventory Control, La Ti Da, Oct 2008 Mar 2014, Suwanee, GA Verified shipments against paperwork to minimize errors and company losses. Create purchase orders.
Processed damaged and returned products daily, including obtaining compensation from vendors for errors.
Maintained an efficient and organized storage area to easily find desired items. Coordinated with the company's vendors to obtain replacements or refunds for damaged and defective items.
Clinical Research Coordinator, nTouch Research, Jun 1999 Dec 2002, Marietta, GA Screened potential subjects, reviewed medical records and discussed histories with physicians or nurses to determine which individuals should be admitted to each study. Documented adverse events and data covering side effects, conferring with investigators about reports and working with oversight agencies on management of incidents. Coordinated efficient subject enrollment process with completely documented informed consent LW
May 1997
for each person.
Maintained required records of study activity, including case report forms, drug dispensation records, and regulatory forms.
Patient Representative, Research for Health/Health Advance, Jun 1998 Jun 1999, Houston, Tx Recruitment of study volunteers for medical research trials. Recruitment methods include: phone calls from established data bases, patient call ins, referrals from both patients and Doctor's offices and attended health fairs.
Research Technician Gimme Five Urban Boy Scout Project, University of Texas MD Anderson Cancer Center, May 1997 Jun 1998, Houston, Tx
Used NDS System to perform 24 hour food recalls of Boy Scout participants. Administered Questionnaires and Parent phone calls. Inventoried available fruits and vegetables offered at local grocery stores in the area of participants.
EDUCATION
Bachelor of Science, Human Nutrition and Foods (ADA) University of Houston Houston, Tx
Minor in Psychology
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