LATASHA ROGERS

Phone Number 609-***-****

Email adxohy@r.postjobfree.com

Address Pine Hill, NJ 08021

EXPERIENCE

Customer Service Rep

Pioneer Credit Recovery, Moorestown, NJ Jan 2018 - Present Maintenance Technician

Bethany Baptist Church, Lindenwold, NJ Jan 2015 - Jan 2018 Loan Processor

PHH mortgage, Mount Laurel, NJ Jan 2011 - Jan 2012 EDUCATION

Bachelor of Science /Certificate in Human Services

University of Phoenix, Phoenix, AZ Jul 2019

SKILLS

Diligent professional with years of work experience and a proven knowledge of contract compliance, customer needs assessment and key account management. Aiming to leverage my abilities to successfully fill the vacancy role at your company.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

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• Check to ensure that appropriate changes were made to resolve customers' problems. Clean machines and machine parts, using cleaning solvents, cloths, air guns, hoses, vacuums, or other equipment

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• Safely handled cleaning chemicals to comply with guidelines and procedures.

• Submit loan applications with recommendation for underwriting approval Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators

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• Schedule and conduct closings of mortgage transactions Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

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• Customer Data Confidentiality • Efficient and Detail-Oriented

• Customer Account Management • Calm and Professional Under Pressure

• Responding to Difficult Customers