Debra R. Johnson

Cell 773-***-****

adxohg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Detail oriented Inventory Control specialist with over 18 years of experience working for a global tool manufacturer. Is highly skilled in commonly used concepts, practices, and procedures within the inventory control field. Has good working knowledge of the pre-established guidelines to perform the functions of the job. Primary job functions typically require exercising independent judgment to resolve discrepancies quickly and accurately. All responsibilities are carried out in a safe manner with the goal of providing customer satisfaction to our internal and external customers, consistent with company values.

Experience working with JDA WMS with RF technology.

18+ years of Inventory Control experience

Ability to communicate across all levels to resolve discrepancies.

Self-starter, understands the “Big Picture”

Exceptional attention to detail.

PROFESSIONAL EXPERIENCE

Makita USA Mt. Prospect IL 2005 to Present

Manufacturer of portable power tools

Inventory Clerk II

Performed an integral role in maintaining control of all inventory items purchased and produced while ensuring compliance with established internal control procedures. Showed the ability to perform a wide range of IC tasks to include analyzing historical inventory movements and evaluate velocity reports to determine optimal product placement. Under general supervision, performed cycle counts, changed inventory status as needed, entered inventory adjustments, and verified inventory transactions.

Demo Tool Coordinator

Provided management of the demo tool account inventory while ensuring that these products are accurately delivered within the set guidelines and with the agreed upon quality standards consistent with the expectations of the company while meeting customer expectations to manage costs.

Customer Service

Helped customers with complaints and questions, gave customers information about products and services, took orders, and processed returns. Provided total customer satisfaction.

Accomplishments:

• Recognized for making time saving contributions to multiple departments.

o Sorting and filing shipping documents alphabetically by customer name which drastically minimized time when searching for documents.

o Developed procedures to eliminate duplicate credits issued to customers.

• System expert and resource for other distribution centers.

• Organized an annual “Toys for Tots” campaign which earned her recognition with the foundation.

Disney Store Rosemont, IL. 2004 to 2019

The Disney Store is a chain of specialty stores selling only Disney related items, many of them exclusive, under its own name and Disney Outlet. It was a business unit of Disney Consumer Products with the Disney Parks, Experiences and Products segment of The Walt Disney Company conglomerate.

Took a proactive role in maintaining Disney brand standards. Maintained a neat and organized store so that product was clearly represented and available for replenishment. Ensured sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures.

Accomplishments:

• Worked after hours to assemble stage sets to keep the look of the store fresh and more conducive to sales.

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TRAINING

Completed all Makita required safety and sexual harassment training.

First Aid, CPR and Bloodborne Pathogen.

CHARITIES

Relay for Life/ Cancer Walk 12 years.

Toys for Tots 11 years

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