Restaurant Team Customer Service

BRANDY OWENS

*** ****** **. *** *, Greer, *****, SC

(US)

**************@*****.*** 864-***-****

PROFESSIONAL SUMMARY

Efficient restaurant Team Member with strong interpersonal and time management skills. Prior work in both fast food and casual dining environments. Hard-working and dependable with high-performing nature and customer-service focus. EMPLOYMENT HISTORY

Jan. 2022 - May. 2023

Greer, South Carolina

Baker/Butcher, Fuddruckers

Provide outstanding guest service by greeting customers, suggesting menu items and completing sales.

• Prepare, roll and bake our homemade bread daily.

• Fill and maintain store displays and cases to ensure prompt service for walk-up customers.

• Prepare cookies, milkshakes and other desserts for guests

• Follows safe work practices when working with and cleaning various pieces of equipment. Reports faulty equipment or environmental hazards to management

• Perform other duties as assigned by management

• Coach and direct all bakers and assistant bakers to work in a productive and efficient manner

• Perform all duties as assigned by management

• Organize and prioritize work to meet deadlines

Sep. 2017 - Aug. 2021

Greer, South Carolina

Server/Trainer, Canons Drive In

• Greet and seat guests on a regular basis.

• Deliver beverages and food to guest tables.

• Assist with cleaning and arranging tables at beginning and end of shift.

• Assist with accommodations for elderly and disabled guests.

• Inform guests about food ingredients and preparation times.

• Operated cash register and credit card machine to process guest payments.

• Assisted with dishwashing and other cleaning tasks as required.

• Placed food orders with kitchen and delivered food to guest tables.

• Upheld sanitary and safety standards in completing all tasks.

• Trained new servers.

EDUCATION

Present Associate of Arts:Business Administration

• Southern New Hampshire University,, New Hampshire Restaurant Operations

Customer Service

Problem Solving

Money Handling

Team Player

Cleaning and Sanitizing

SKILLS

Experienced

Expert

Expert

Experienced

Experienced

Expert

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