Jefferson Ng

Determine and Persistent

Personal details

Jefferson Ng

adxoen@r.postjobfree.com

(639-****-*****

Adriatico St, Ermita

**** ***** ******

October 20, 1991

Davao City

A, A1, B, B1, B2

Male

Filipino

Unmarried

linkedin.com/in/jefferson-

ng147258qwe

facebook.com/JFFNG?mibextid=

LQQJ4d

call.whatsapp.

com/voice/V3TC1ktFAnHncbi5iQ

pjEi

Skills

Problem Solving

Teamwork

Excellent Communication

Skills

Summary

Throughout my career, I have had the opportunity to work in a variety of industries, including manufacturing, customer service, and warehouse clerk. In each of these roles, I have gained valuable experience working with clients, documentations, and utilizing technology to streamline processes. I am confident that my skills and experience make me a competitive candidate and asset to the company.

Education

Vocational Diploma / Short Course Certificate

in Metal Press & Japanese

Sep 2015 - Jun 2016

Phil. Nippon Technical College, Calamba, City

BS Theology May 2011 - Nov 2011

Mt. Apo Bible College, Makilala, Cotabato

High School (ALS) May 2008 - Apr 2009

Daniel R Aguinaldo National High School, Davao City Employment

Team Leader/Supervisor Oct 2022 - Present

Vertex Digital Entertainment Technologies Inc, Manila Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

Conducting quarterly performance reviews.

Contributing to the growth of the company through a successful team. Mentored and guided employees to foster proper completion of assigned duties.

Translator/Online Chat Specialist Aug 2021 - May 2022 Powergate Corp, Mandaue

Proactive engagement. Introduce product to the customer Provide meaningful conversations via soft skills.

Identify and report common pain points. Set and meet expectations. Explaining the product features. Guiding customer throughout the process Warehouse Clerk Feb 2021 - Jul 2021

Adampak & Print Philippines Inc., Calamba

Processing paperwork and ensuring that all documentation is accurate and accepted by customs and others dedicated to identifying governmental bodies are necessary before deliveries.

Monthly Inventory.

Simultaneously while working with sales representatives and production managers to ensure that deliveries are precise.

Warehouse Staff Jun 2020 - Dec 2020

Monde M.Y. San Corporation, Calamba

Operated pallet jacks and racking systems Marked and packaged items. Handled incoming and outgoing packaging orders for production and raw warehouse use.

Alternate goods in inventory by observing first-in and first-out approaches to keep shelves organised and properly stocked.

Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

Critical Thinking

MS Office

Google Drive

Research, Email, Social

Media

Languages

English

Japanese

Tagalog

Cebuano

Hobbies

Reading Novels/News

Articles/Magazines

Learning Language

Cooking & Learning New Recipe

Watching History and

Documentaries

Listening to Music and Podcast

Gardening and DIY

Punch Press Operator Jun 2016 - Jun 2019

Okamura Corporation, Gotemba, Shizuoka

Directed and maintained daily press operations for assigned shifts to assure maximum efficiency. Skills and maintenance of necessary quality. Timely adjustments to machine operations and components to meet demands of different production orders. Achieved challenging production goals on a consistent basis by optimising machine operation. Customer Service Representative Mar 2013 - Apr 2014 Sycore Business Solutions, Davao

Build customer loyalty by placing follow up calls for customers' reported issues.

Customer service and relations.

Resolved customer service issues using company processes and policies and provided updates to customers.

Greeted customers and listened closely to problems described to determine solutions.

Achievements

Achieved $130,000 Team Performance by completing Monthly target. Three months consecutive Top Team Leader.

Three months consecutive Top Team.

Supervised team of 18 agents members.

Increased productivity 20% by implementing several process improvements.

Certificates

Diploma in Customer Service

ALISON Credential ID: 2489

Food Safety: Good Manufacturing Practices

(GMP) in the Food Industry

ALISON Credential ID: 2488

2nd & 3rd Nat. Govt. Skill Test

Metal Punch Press Skilled Exam. 007-22-007/007-22-002 EFSET English Certificate

(EF) C1 STANDARD ENGLISH TEST Credential ID: 2487

References

Zamora, Wendel

Asean Holdings, Japan

+81-803*******, adxoen@r.postjobfree.com

Tolentino, Anna Leah

Adampak & Prints (Phils) APPI, Calamba

+630*********, adxoen@r.postjobfree.com

Barredo, Randel Maria

Vertex Entertainment Tech. Inc, Metro Manila

+63-998*******, adxoen@r.postjobfree.com

Contact this candidate