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KELLEY RICE
Morgantown, WV ***** 304-***-****
***********@*****.***
rice
rice
PROFESSIONAL
SUMMARY
Experienced in providing clients/customers services at West Virginia University (WVU) in different professional positions, such as an Immigration Specialist/Coordinator at Students/Global Affairs, an ESL/EFL Teacher/Instructor at WVU Intensive English Program, a Library Associate at the University Libraries. SKILLS • Computer Proficiency (Banner
Microsoft Office, Google Place,
Team/Zoom meetings, etc.
• Documentation and Recordkeeping
• Maintaining confidential records
• Customer and Service-Oriented
• Friendly, Positive Attitude
• Verbal and Written Communication
• Attention to Detail
• Enforcing Rules and Regulations
• Problem Solving and Complaint
Resolution
• Time Management
• Teamwork, Independ Work,
Collaboration
PROFESSIONAL
OCCUPATIONS
IMMIGRATION
IMMIGRATION COORDINATOR 05/2019 to 06/2022
International Students and Scholars Services, Office Global Affairs, West Virginia University, Morgantown, WV
• Managed and provided visa process at different West Virginia University (WVU) campuses, including Regional campuses
• Executed employee OnBoarding procedure
• Identified unresolved immigration issues and provided guidance to all departments, academic administrators regarding the hiring of foreign nationals or International employed on temporary and/or permanent basis
• Executed new employee Onboard procedure.
• Backup Designated School Official (DSO) for F-I student visas (2005 to 2021)
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LIBRARIES STAFF
LANGUAGES,
TEACHING, &
TRAINING
IMMIGRATION SPECIALIST 05/2005 to 05/2019
International Students and Scholars Services,
Student Affairs/Global Affairs, West Virginia University, Morgantown, WV
• Provided clients with specialized immigration services for international faculty physicians, staff, students, exchange visitors primarily at Health Sciences Center Campus
• Liaison with WVU schools of Medicine departments, Ruby Human Resources staff, and managers, assisting with visa, immigration, and regulatory compliance issues affecting permanent or temporary employment of international employees, or enrollment of international students; liaison with government agencies involved in visa related
adjudications; obtained information and clarification on regulations and policy rules, and reported any problems with pending or approved cases
LIBRARY ASSOCIATE & LIBRARY TECHNICLE ASSISTANT
12/1992 to 10 /1995
WVU Libraries, Morgantown, WV
• Managed and resolved problems or conflicts with patrons
• Hiring, supervised, trained, scheduled, and evaluated student assistants and staff
• Assisted patrons with inquiries and answered reference questions
• Wrote student training guidelines
• Coordinated reservation and circulation of AV media and equipment on behalf of faculty and staff
CHINESE TEACHER 01/1996 to 05/2003
Morgantown Chinese Weekend School, Morgantown, WV
• Taught Chinese to Chinese American children.
• Designed lesson plans, tests and created teaching materials.
ESL INSTRUCTOR/TUTOR, 01/1998 to 08/2001
WVU Intensive English Program, Morgantown, WV
• Engaged in “Literacy Volunteers of America” training, & tutoring
• Taught English to international students, designed lesson plans and graded “SPEAK” competency tests.
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OVERSEAS
TEACHING &
ADMINITRATOR
PROFESSIONAL
GENERAL ACADEMIC DIRECTOR 02/1991 to 10/1991
Jordan’s Language Schools, Headquarters, Taipei, Taiwan
• Head teachers at all 25 branches of a Taiwan-wide EFL school
• Developed the first uniform curriculum and methodology to be used in Jordan Language Schools
HEAD TEACHER 01/1990 to 01/1991
Jordan’s Language Schools, Jen-Ai branch, 1990, Taipei, Taiwan
• Supervisor of EFL teachers
• Responsible for interviewing, hiring, training, and scheduling all teachers at branch, and regularly conducting teaching workshops.
• Interviewed every new student as part of their placement test.
• Taught regular EFL classes and filled in as necessary for ill teachers.
EFL TEACHER 01/1989 to 01/1990
Jordan’s Language Schools & Joy Language School, Taipei, Taiwan
• Instructed beginning and intermediate adult EFL classes, as well as children’s classes
AFFILIATIONS Member of NAFSA (Association of International Educator) Member of WVU immigration Committee
Member of Libraries Circulation Policy Committee
Member of Chinese C & MA
Physician Immigration Law Institute Conference
Reginal Libraries Conference
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Rev. 2023-05-22
EDUCATION M.A. in Foreign Languages – TESOL (Teaching English Speakers of Other Languages) West Virginia University - Morgantown, WV
GPA: 3.74/4.0
B.L. in Law, Chung Hsing University-Taipei, Taiwan GPA 75.6/100 ('B' in the Taiwan system)
Languages fluency: English, Mandarin Chinese, and Taiwanese Languages studied: Spanish and Japanese