Flight Attendant, Customer Service, Customer Relations

Kaylee Mahon

*** * ******* ******, *********, Maryland 21224 631-***-**** **********@*****.***

OBJECTIVE: To obtain a position as a Bottle Service/Cocktail Server with The Georgetown Countenance Club and utilize my extensive customer service skills.

WORK EXPERIENCE

United Airlines, Washington, D.C. — Flight Attendant

December 2019 - October 2020, July 2021 - Present

●Demonstrated professionalism in a fast-paced environment, utilized proficient communication skills to mediate and provide conflict resolution to ensure best customer service.

●Would consistently participate in a fast paced first class and economy meal and beverage services.

●Provided individual services to guarantee the safety and well-being for up to 375 airline passengers during flight.

Accommodations Plus International (API) Global Solutions, Melville, NY— Sourcing Manager

February2021 - June 2021(During United’s Furlough)

●Sourced hotel accommodations for airline crewmembers.

●Obtain market research and present best options via Microsoft Excel.

Envoy Air, Irving, Texas — Flight Attendant

August 2018 - November 2019

●Provided excellent service to each passenger and ensured all FAA safety regulations were being met and enforced.

Bunty’s jewelry Ltd., Commack, NY — Customer Service/HR Internship

Summer/Winter Break, December 2014 - August 2018

●Trained new hires on daily operations; including computer software, inventory and security measures. Managed scheduling and payroll and oversaw stock and inventory.

Salisbury University Campus Post Office, U.S.P.S., Salisbury, MD — Mailperson

August 2015 - May 2018

●Organized mail for preparation of delivery and coordinated time management for delivery schedule.

EDUCATION

Salisbury University, Salisbury, Maryland

August 2014 - May 2018

Bachelor of Arts in Psychology, Minor in Business Administration and Marketing/Management

University College Cork, Cork, Ireland

January 2016 - May 2016

Participated in a five month study abroad program

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