JESSICA MARTELLO

*** ***** **, *****, *********, 70364, US 1-985-***-**** adxoav@r.postjobfree.com Persuasive, self-motivated leader with experience educating clients, uncovering customer needs to deliver solutions, time scheduling, liaison between client and court system, and conflict resolution.

Dedicated and meticulous administrative assistant with over 21 years of experience who excels at prioritizing, completing multiple tasks at once, and following through on project objectives.

Motivated

With over 7 years of experience maintaining a secure environment while providing an effective security presence and visible deterrent to crime, I am a resourceful, quick- thinking security consultant and leader.

Adaptable

Positive relationship builder who is enthusiastic, versatile, and flexible in her search for a project specialist role in global sales operations with a progressive organization. Customer relationship management, conflict resolution, time management, document control, and leadership are among the skillsets of this dedicated and unconventional strategic thinker.

Customer relationship management, conflict resolution, time management, document control, and leadership are among the skillsets of this dedicated and unconventional strategic thinker.

Productive

Focused on customer service

Client-focused

Self-motivated

Conflict resolution

Customer-oriented

Strong verbal communication

Extremely organized.

Document scanning

Powerful negotiator

Clerical support

Team Leadership

Data entry

Microsoft Office

Accounts Receivable/Payable

Collections

High School 1991

Terrebonne High School Houma, LA

Accounting - Account Technican 1994

South Louisiana Regional Technical Institute Houma, LA Office Manager/Bail Agent June, 2001 to July, 2022 A-1 Bail Bonds of Louisiana - Houma Houma, LA

Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Provided each customer with exceptional service by listening to their concerns and answering their questions. In charge of day-to-day operations.

Provided support and mentoring to new team members as they learned various navigational duties, such as client application skills, protocol at jail(s), mapping bounty hunting regulations, and excellent customer service. Kept daily logs of the bonds posted, payments, and court appearances. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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