Data Entry Customer Service
Resume:
****************@***.***
Citrus Heights, CA 95610
Call Handling
Follow-up
Data Entry
Customer Retention
Activities Monitoring
Excellent Phone Etiquette
Inbound Calls
Quick Response
Issues Handling
Ms Taylor P
Maderos-Collins
Business Development Representative Jan, 2008 – Present Selaro Real Estate Development Group San Jose, CA
• Provided excellent customer service and maintained a professional and friendly demeanor at all times
• Compiled customer information for sales and marketing activities
• Resolved customer inquiries in a timely manner
• Answered inquiries by effectively researching, locating, and relaying information to customers
• Maintained positive relationships with customers with polite communication and professional behavior practices
• Identified and developed new customer relationships
• Built a positive rapport with customers over the phone Public Relations April, 2009 – Present
Blues Television Network Union City, Ca
• Managed client relationships to ensure satisfaction with public relations services
• Assisted in the development and execution of public relations campaigns
• Developed and maintained relationships with key media contacts to ensure positive visibility
• Coordinated media interviews for company executives and spokespeople
• Developed and maintained relationships with industry experts, bloggers, and influencers
• Conducted market research and competitor analysis to identify public relations opportunities
Ambassador Jan, 2014 – Mar, 2021
Hayward Chamber of Commerce Hayward, Ca
• Did wellness visits for members of the Hayward Chamber of Commerce
• Kept members informed of new Chamber policies and events
• Participated in all Chamber events and mixers
• Helped grow Chamber memberships by interacting with businesses in the community
• Was HCC Ambassador of the Year 6 consecutive years 2014-2015, 2015-2016, 2017, 2018, 2018-2019,
CONTACT
SKILLS
SUMMARY
WORK EXPERIENCE
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Kaplan Real Estate School, LaCrosse, Wisconsin
EDUCATION
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