Grocery Associate Protection
Resume:
Christine Hampton
Englewood, FL *****
*****************@*****.***
Skilled at printing orders, processing payments and solving customer problems in a professional manner. Proficient in training and leading employees, assisting in outside departments and constructing product displays. Excellent organizational, critical thinking and multitasking skills. Focused Photo Specialist promoting a background in assisting customers and providing outstanding service and support. Possessing experience managing photo processing inventories. Looking to be challenged in a new role with a company that values hard work and great communication skills. Well-trained individual boasting expertise processing data files, advanced retouching and special customer assignments. A highly trained Photo Specialist offering skills in processing photos in a fast-paced retail environment. Authorized to work in the US for any employer
Work Experience
Asset Protection Associate
Walmart - Englewood, FL
March 2023 to Present
Works with management to check-in in frieght, checks for price and quantity discrepancies and handles food for claims or donations
Photo Lab Technician/Cashier
Walmart - Englewood, FL
January 2020 to Present
Oversaw addressing of customer requests for friendly, knowledgeable service and support. Reviewed customer requests, resolved questions and defined specifications before completing orders. Prepared photos and documents for framing by following customer requests and checked final results against specifications and internal quality standards. Completed daily checklists to maximize productivity of photo department operations. Ordered all photo laboratory supplies, including toner, ink and paper, so that inventories were always maintained.
Identified areas within photo lab that could be improved and implemented new processes that resulted in greater overall productivity.
Trained and guided employees on how to correctly process payments, print photos and merchandise products.
Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
Oversaw maintenance of lab printers and photo processing equipment to deliver consistent functionality. Received and processed face-to-face and online orders for photo prints and specialty items. Tagged merchandise, updated signs and built displays for new and promotional products. Resolved customer problems with speed and professionalism to maintain high satisfaction ratings. Supported special projects upon request from department manager. Online Grocery Associate
Walmart - Englewood, FL
July 2018 to January 2020
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others. Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away. Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Satisfied customers with quick, accurate service under tight deadlines. Maximized hourly rate by organizing shopping trips and planning efficient routes. Reset store displays for special events and seasonal merchandise changes. Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Followed application instructions closely and reviewed deliveries to minimize errors. Cashier and Customer Service Associate
Walmart - Venice, FL
November 2016 to July 2018
Assisted with purchases, locating items and signing up for rewards programs. Helped customers find specific products, answered questions and offered product advice. Operated cash register, collected payments and provided accurate change. Resolved issues with cash registers, card scanners and printers. Processed all sales transactions accurately and promptly to prevent long customer wait times. Inspected items for damage and obtained replacements for customers. Wrapped items and bagged purchases properly to prevent merchandise breakage. Worked closely with front-end staff to assist customers and maintain satisfaction levels. Completed daily recovery tasks to keep areas clean and neat for maximum efficiency. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Learned roles of other departments to provide coverage and keep store operational. Scanned customer purchases, supporting transactions to streamline sales process. Welcomed customers, offering assistance to help find necessary store items. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Monitored sales events, added new merchandise and rang up purchases. Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Trained new team members in cash register operation, stock procedures and customer service. Education
Some college 1 year in General education
Sophia learning - Remote
August 2022 to Present
High School Diploma
Venice Senior High School - Venice, FL
May 2018
Skills
• Data entry
• Problem Resolution
• Stock replenishing Credit card payment processing
• Photo processing equipment Customer relations
• Negative processing Call center experience
• Supply ordering
• Courteous demeanor
• Data file transferring Technologically savvy
• Reporting and documentation Product organization
• Special design projects Adaptive team player
• Production deadline management Problem-solving abilities
• Ink and toner inventory Retail sales customer service
• Money handling
• Stockroom procedures
• Supervision
• Freight operations
• Customer service Experience in leadership
• People skills
• Quantitative skills
• Work ethic
• Improvement plan knowledge
• Troubleshooting
• Leadership
• Customer relationship management Organizational skills
• Quality assurance Critical thinking
• Customer Service Teambuilding
• Effective communication Planning
• Software troubleshooting
• well organized
• quick on feet
• Help Desk
• Typing
• Windows
Assessments
Customer service — Proficient
March 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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