Specialist Customer Data Entry

M. ESTHER V. MOSQUEDA

P

805-***-****

E

**************@*****.***

A

**** * ******** ** *** 19, Oxnard CA 93036

OBJECTIVE

EDUCATION

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Ventura Community College

Ventura, CA

Elementary Education Program

(In Progress)

KEY SKILLS

17+ YEARS CUSOMER SERVICE

BILINGUAL- SPANISH- FLUENT

SUPERVISORY EXPERIENCE

10+ YEARS DATA ENTRY

FRONT & BACK OFFICE (MEDICAL)

MULTI-LINE PHONE SYSTEM

FAST LEARNER/ TEAM PLAYER

MULTI-TASKING

FAST PACED ENVIRONMENT

ATTENTION TO DETAIL

PROBLEM SOLVING

ORGANIZATIONAL ORIENTED

SOCIAL SKILLS / FRIENDLY

HIPPA KNOWLEDGEABLE

FAMILIAR W/ MEDICAL TERMINOLOGY

APPOINTMENT SCHEDUALING

INSURANCE VERIFICATION

EXPERIENCE

10/2021-Present

Call Specialist Customer Service Interface Children & Family Services

Inbound & Outbound Call Handling, Data Entry, Customer Service, HMIS Agent, PBI System, Assessments, Intake and Verifications.

01/2023-03/2023

Ventura Orthopedics – Appointment Scheduler

Patient Services, Data Entry, Phone Inquiries, Ins. Verification

07/2017-08/2018

Front Desk Receptionist/Customer Service/Boys & Girls Club

Customer Service, Data Entry, Daily Logs, Inventory, Filling, Inbound & Outbound Call Handling, Tend to Vendors, Main Point of all Communication through Center with staff, Fast Paced Environment.

10/14-05/2017

J&J Restaurant Inc.- Asst. Call Center Supervisor/Customer Service, Inbound & Outbound Call Handling, Data Entry, Maintained Supervisory Logs, 10-key, Filling, Fast Paced Environment.

02/2008-05/2009

St. Johns PVH (Kelley Services)

Patient Admitting for all depts, Data Entry, Patient Chart Updating, Filling, Patient Services.

07/2005-12/2007

Robert F. Bayer MD-Back Office / Surgery Scheduler

Assist with minor in Office Procedures, Direct Patients to Exam Rooms and Take Vitals, Update Patient Charts, Administer Allergy Injections, Ins Verification for Surgery Scheduling, Set up Pre-Op, Post-Op and Hospital / Surgical Center Apts.

REFERENCES

Esperanza Araujo

Co- Supervisor -J&J Restaurants Inc.

805-***-**** Email: ************@*****.***

Maria Lara

Supervisor – Planned Parenthood

805-***-**** Email: *********.**@*****.***

Contact this candidate