September Doll

Garden Plain, KS *****

adxo7j@r.postjobfree.com

+1-316-***-****

Authorized to work in the US for any employer

Work Experience

Reservation Sales Agent

Marriott International - Wichita, KS

September 2022 to February 2023

1. I close sales on reservation bookings when or if the contact is unsure. I swiftly and accurately provide policy information. If location is booked upsell to another hotel in the area upsell with packages that appeal to the customer when the trip allows it.

2. I also provide assistance to other guest services such as hotel inquiries. Member troubleshooting account password resets and updating account info and regular inquiries. Front End Supervisor

Walmart - Wichita, KS

January 2022 to August 2022

The position included running audits, managing the staff, working multiple positions as well as the management position. Doing deposits, audits, closing and opening the store. Cash office. Managing the employees breaks as well as their positions daily. I started as a cashier and moved up within 2 months of employment.

Customer Service Representative

Five star call centers - Wichita, KS

November 2021 to January 2022

Placed orders and took payments for clients. Basic trouble shooting for gift cards. Worked as a temp for the season.

Customer Service Representative

Winston Brands Inc - Wichita, KS

January 2021 to September 2021

Placing orders and upselling items. Handling high call volume and helping customers find what they want and need.

Customer Service Representative billing department Faneuil - Wichita, KS

June 2019 to October 2019

• Managed customer accounts

• Greeted customers

• Front desk

• Computer skills

• Technical support skills

• Upselling

• Productive work ethic

• Conducted customer service surveys

• Resolved customer issues

• Worked in the inbound call center

• Booked appointments for clients

• Collected and documented orders

• Responded to inquiries and issues

• Operated the cash register

Collection Agent

Receivables Management Representative - Wichita, KS April 2019 to June 2019

I collected on people's debt and would inform them of what and why they owe the balance. Set up payment plans and give them a settlement price.April 2019 to April 2019I'm very enthusiastic in collecting, debt, I follow scripts and rules to do such. Got a raise from transfer agent to collector with no experience within one week of training.

Contract and analysis skills.

Assistant Manager

Murphy USA - Goddard, KS

August 2016 to June 2017

Deposits, change orders,general office duties, managing staff, customer service. Cashier/Customer Service

KWIK SHOP/KROGER - Goddard, KS

November 2015 to August 2016

Stocking, cash register, cleaning, food and beverage area. Supervisor

Freddys frozen custard - Wichita, KS

December 2011 to June 2015

Change orders, running kitchen and crew as well as fron of house, office work customer service. Education

Some college in Psychology

Cowley Community College - Mulvane, KS

High school diploma

Skills

• Customer service (10+ years)

• Customer Service

• Retail Management

• Fast Food

• Customer Support

• Customer Care

• Call Center

• Upselling

• Front Desk

• Accounting

• Telemarketing

• Account Management

• Management

• Assistant manager experience

• Sales

• Communication skills

• Typing

• Leadership

• Store management

• Contracts (3 years)

• Budgeting

• Guest services

• Change management

• Computer skills (4 years)

• Customer retention (4 years)

• Technical support

• Software troubleshooting (1 year)

• Analysis skills

• Windows

• Salesforce (2 years)

• Troubleshooting

Languages

• English - Expert

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