Bachelor of Science

Akdeniz University

Antalya-Turkey

Physical Education Teaching And Coaching,

**/****

Russian Language degree

Minsk State Linguistic University

Minsk-Belarus

Russian Language, 05/2012

Some College (No Degree)

University of Tuzla

Tuzla-Bosnia And Herzegovina

Physical Education Teaching and Coaching

Tuzla- Studies Abroad as an exchange

student

Scholarship

Some College (No Degree)

Masaryk University

Brno-Czech Republic

Physical Education Teaching and Coaching

2014-2015 Erasmus European Exchange

programme scholarship

Languages

Communication

People skills

Planning & organizing

Flexible schedule

Customer retention abilities

Guest relations

Negotiation Tactics

Highly-motivated employee with desire to

take on new challenges. Strong worth

ethic, adaptability and exceptional

interpersonal skills. Adept at working

effectively unsupervised and quickly

mastering new skills.

Turkish Airlines

International Flight Attendant Istanbul, Turkey 03/2018 to 10/2022 Worked in Business class and Economy class for international flights Offered answers to passengers' questions and resolved issues that arose during flights. Restocked and organized food, beverage and passenger items inventory. Regnum Carya Golf & Spa Resort Hotel

Guest Relations and Sales Agent Antalya, Turkey 08/2016 to 02/2018 Arranged for tours and expeditions, setting accommodations, transportation, equipment and medical personnel availability.

Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills. Offered guests details regarding hotel's amenities, local shops and culture, nightlife, dining options, attractions and historical places

Greeted and assisted customers to sell hotel facilities Maxx Royal Belek Golf Resort Hotel

Guest Relations Agent (VIP) Antalya, Turkey 03/2014 to 10/2014 Greeted VIP hotel guests and provided personalized support to meet unique needs and promote brand loyalty.

Personal assistant of affluent hotel VIP guests ( for Russian-English and Turkish affluent guests)

Delivered exceptional service to VIP guests through active engagement, effective listening and well-developed interpersonal skills. Offered guests details regarding hotel's amenities, local shops and culture, nightlife, dining options, attractions

Amara Wing Resort Kemer

Guest Relations Agent Antalya, Turkey 05/2012 to 10/2012 Greeted hotel guests and provided personalized support to meet unique needs and promote brand loyalty.

Offered guests details regarding hotel's amenities, local shops and culture, nightlife, dining options, attractions

Turkish:

Native/ Bilingual

Russian:

Full Professional

English:

Full Professional

Azerbaijani :

Full Professional

Cemal

Sonmez

adxo6b@r.postjobfree.com

415-***-****

San Diego, CA 92102

Education and Training

Skills

Summary

Experience

Languages

CS

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