PETER KENASTON MCP, A+, NOVEL CNA

***** ******* ***** **. • Little Rock, AR• adxo3q@r.postjobfree.com • 409-***-**** TECHNICAL EXPERTISE

• Computer Maintenance and Support

• Server: Windows Server 2016, 2008

• Video Technology

• Network, Desktop and Helpdesk support

• Meracki WIFI configuration

• Troubleshooting

• Operating Systems: Windows 10, Windows 7

• Antivirus: Forticlient, Symantec, Sophos, McAfee

• Cabling: Network, Phone, TV

• Remote Software: LogMeIn, Team View, ETC.

• Firewall Configuration

• Computer Maintenance and Support

• Microsoft Email: 365

• Centralized Printing Configuration

• Office Suite: MS Office 2000-2016

• Router Configuration: Linksys, D-link, Netgear, AT&T, etc.

• Windows Security: Endpoint Encryption

• High school Robotics Team Coach

PROFESSIONAL EXPERIENCE

Maintained required professional development requirements for teaching.

Developed Adventist Robotics Program at Dakota Adventist Academy.

Applied for and received grant for Video Technology equipment.

Hardware and Software knowledge, providing excellent international customer-centric service and support for more than 10 years

Over Fifteen years of IT support for Industry and Education (elementary, high school and Director of a Microsoft Training program for a training faculty).

Formulate training outlines and determine instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.

Excellent interpersonal and communication skills and capabilities to increase the quality of work and overall performance of the trainees.

Promoted and Developed student interaction by use of an Interactive electronic white board.

Development and Mastery of Canvas LMS system.

WORK HISTORY

DAKOTA ADVENTIST ACADEMY JULY 2018-JULY 2019

IT LEAD TECHNICIAN/TECHNOLOGY TEACHER BISMARCK, ND IT Lead Technician:

• Installed and configured Windows 2016 Server (Active Directory, DHCP, Printer Server)

• Windows 7 and Windows 10 Deployment

• Sonic Firewall: Configuration and Maintenance

• Meracki: WIFE Configuration and Maintenance

• HP Switch: Confirmation

• Network Cabling

Instruction:

• Computer Literacy Technology

• Programming: JavaScript

Other:

• Robotics Coach/Sponsor

• Video Technology: Configured multiple cameras for live streaming/recording of events KELLER ISD JULY 2014-JUNE 2018

TECHNOLOGY TEACHER Fort Worth, TX

Taught : Pre-AP (Java), AP Computer Science (Java), Principals of Information Technology(Java & Intro IT, Computer Maintenance (A+), Keyboarding, Introduction to Microsoft Office systems

IT : Assisted district with IT software and hardware related issues in my classroom/computer lab CONSULTIS (Energy Transfer) February 2014-July 2014 DEPLOYMENT TECHNICIAN-CONTRACT POSITION Fort Worth, TX

• Windows 7 Deployment

• Software installation

• Troubleshooting

• User Data Migration

DISYS, INC (ALCON) October 2013-December 2013

DEPLOYMENT TECHNICIAN-CONTRACT POSITION Fort Worth, TX

• Windows 7 Deployment

PETER KENASTON MCP, A+, CNA

8708 N Rodney Parham Rd. • Little Rock• adxo3q@r.postjobfree.com • 409-***-****

• Software installation

• Troubleshooting

• User Data Migration

MONDO (ARROW) July 2013-October 2013

PC TECHNICIAN-CONTRACT POSITION Fort Worth, TX

• International Helpdesk/Desktop Support

• Remote computer administration and servicing

• Windows Domain and AS400 password resets

• Windows 7 Deployment

• Microsoft Deployment Services

PEAK SYSTEMS, INC. (AIG) October 2012- July 2013

HELPDESK ANALYSIST-CONTRACT POSITION Fort Worth, TX

• International Helpdesk

• Support/Customer Support

• Remote computer administration/servicing

• Active Directory and Mainframe: Password reset for multiple system APEX SYSTEMS, INC. (ADT) August 2011- July 2012

COMPUTER SUPPORT TECHNICIAN-CONTRACT POSITION Irving, TX

• Remote Window 7 deployment

• Asset management

• Active Directory: Adding computer to appropriate container

• SCCM 2007: Remote Computer Administration and software push

• Remedy ticket monitoring

• IP scanning of remote networks

• Laptop and IPAD configuration, testing, and deployment FORTIS INSTITUTE November 2011 – May 2012

DIRECTOR: MICROSOFT NETWORK TECHNOLOGY Grand Prairie, TX Director/Instructor: (English, Computer Applications, Career Development, CompTIA and Microsoft) BRIDGE CITY ISD May 2010 – May 2011

COMPUTER TECHNICIAN Bridge City, TX

• Supported Smart board technology

• Remote desktop/helpdesk support

• Managed Euphoria ticket queue

• Windows XP and 7 deployment

• Active Directory: Adding computer to appropriate container PETER & SONS ENTERPRISES, LLC August 2007 – May 2010 LEAD TECHNICIAN Rockledge, FL

• Windows XP and 7 and Server 2003 support

• Windows XP and 7 deployment

• Installed cable TV, high speed Internet and digital phones

• Active Directory configuration

• Active Directory: Adding computer to appropriate container

• Router configuration

NOVA HEALTH CARE CENTERS October 2006 – July 2007

SYSTEMS ENGINEER Houston, TX

• Supported computer system for 10 health clinic and administrative offices

• Computer requisition

• Designed and implemented the technology needs for entire company

• Installed phone and Internet cable

• Customer service

• Windows XP deployment

• Managed Active Directory

• Router configuration

EDUCATION AND TRAINING

MASTER OF SCIENCE IN EDUCATIONAL TECHNOLOGY 2011

PETER KENASTON MA, MCP, A+, NOVEL CAN (CON’T)

23605 Colonel Glenn Rd. • Little Rock, AR• adxo3q@r.postjobfree.com • 409-***-**** DEVRY UNIVERSITY ONLINE Naperville, IL

BACHELOR OF SCIENCE IN COMPUTER SCIENCE 2000

SOUTHERN ADVENTIST UNIVERSITY Collegedale, TN

Additional educational graduate studies

ASSOCIATE OF APPLIED SCIENCE IN ELECTRONICS 1991

DEVRY INSTITUTE OF TECHNOLOGY Columbus, OH

CERTIFICATIONS

• CompTIA A+

• Panasonic KSU

• Novell CNA

• NAD: Professional Certification(Educational Technology, Religion:

• Texas: Computer Science 8-1

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